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The Retail Doctor's Blog


Attract, Close & Delight Your Customers

How Many Hours Should You Invest In Retail Sales Training?

12 Best Practices Of Retailers From Ivory Tower To Front-Line Employee

How To Get Retail Shoppers To Make Unexpected Purchases In Your Store

Here’s Why You Need To Get Serious About Your Own Retail Customer Service And Engagement

Want Employee Development But Can't Prove Online Sales Training Is Worth The Money? How’s This?

What Do Shoppers Value and Want When They Walk Into Retail Stores?

7 Ways To Get Better At Selling In Your Retail Store

Retail Is Not Dead But Stores Are Closing. How To Keep Your Store From Dying

The Case For SalesRX, My Online Retail Sales Training Certification

How To Avoid The 7 Reasons Small Retail Businesses Fail

Cognitive Computing Is Transforming Online Retail - Where Does That Leave Physical Stores?

Here’s Proof Best Online Retail Sales Training Program Works...Well Mine Anyways

Here’s My Pick For Woman In Retail Sales Hero

Customer Service: How To Get Away From A Shopper In Your Store And Onto Another

To Learn Relationship Selling And Close More Sales, Dissect A Movie Script – Here’s Why

Here’s The Radical Cutting Edge Disruption In Retail Shoppers Respond To

Here’s The Number One Reason You’re Letting Yourself Get Away With Providing Bad Customer Service

Here’s How Graymail Is Giving You A False Sense Of Email Marketing Success And Tips On How To Fix It

How Your Merchandising Can Influence Customers To Increase Retail Sales

How To Fix The Fatal Mistake You Don’t Realize You’re Making That’s Losing Retail Customers

What To Do When Your Retail Customer Service Fails Miserably

Don’t Be The Luxury Retailer That Had To Close Due To Discounting

3 Steps For How To Motivate Yourself And Increase Retail Sales When It’s Slow

How to Find Strength In Being A Brick and Mortar Retail Store

How to Have a Retail Sales Year You're Not Ashamed Of - Six Steps

10 Best Retail Sales Blog Posts of 2016

7 Reviews To Do Now To Win Retail Sales In 2017

How To Fix Your Retail Sales - The Challenge

10 Easy Ways To Get Customers To Write Reviews That Boost Retail Sales

7 Ways How To Get Higher Sales Using The Best Selling Techniques In Retail

How To Close Retail Sales: Identify The Customer Conversion Points

5 Ways To Sell Customers A New Identity Using Emotional Selling

How To Leverage Employee Personality Styles And Increase Your Retail Holiday Sales

How To Improve Your Marketing To Increase Retail Sales During December

1 Thing To Do Before Thanksgiving To Have Higher Retail Holiday Sales

Retailers, After This Election, We Need A Reset Button For America

How To Convert Holiday Shoppers Into Loyal Year Round Customers

How To Get Long Term Retail Employees To Unlearn Bad Selling Habits

How To Engage Past Customers To Grow Your Holiday Retail Sales

How To Avoid Being Or Hiring The Entitled Student Retail Employee

Mission Possible – Train Your Retail Sales Team On How To Sell

Why Malls Should Be Closed For Thanksgiving - Being Open Punishes Small Retailers

9 Tips For Hiring And Training Holiday Retail Sales Employees

How To Use AMEX Small Business Saturday To Grow Holiday Retail Sales

5 Pitfalls of DIY Retail Sales Training in Your Store

Why Team Selling Rocks And Turning Over Your Retail Sale Doesn’t

How 5 Independent Retailers Are Killing It With Facebook Live Video - And How You Can Too

How To Increase Retail Sales By Focusing On These 5 Obvious Things

How Incenting Retail Employees Can Lead To Unintended Selling Problems

Personalized Retail Is The Future - Meet The Xerox Direct Object Printer

Can You Know If Your Marketing ROI Is Working For Your Retail Business?

Shut Up And Start Selling - How To Redirect From Sabotage To Retail Sales Success

How And Why A Retail Salesperson Should Create A Personal Brand

Are You Standing On Your Own Leash Halting Your Ability To Grow Your Retail Sales?

How Employees Buying With Their Own Wallets Are Killing Your Retail Sales

Prevents Bacon Neck - How Smart Associates Use Fun Benefits To Drive Retail Sales

Marketing Won’t Help If You Don’t Know Who Your Retail Customer Is [Case Study]

Retail Training: How To Effectively Develop The Best Sales Skills

Retailers, What Good Is Big Data If You Don’t Use It To Boost Conversion Rates?

Can You Believe Retail Sales Training Lifted Sales 100%? No

Retail Sales Training: How To Ask The Perfect Question To Smoke Out Hidden Objections

How Retailers Can Keep Up With Retail Consumer Trends

Retail Sales Countdown: Five Tips To Get Ready for the Holidays

How Retailers Can Using Analytics To Build HIgher Converting Websites

How Retailers Can Build E-commerce Without Impacting Store Operations

How To Determine The ROI Of A Retail Sales Training Program

Small Businesses, Now Is The Time To Support LGBT Rights

7 Retail Customer Experience Mistakes Retailers Make

Selling Techniques In Retail – 5 Reasons Why Your Employees Can’t Learn

5 Ways Brick and Mortar Retailers Should Prepare For Better Future 

Millennials, He Wrote: How Retailers Are Paying The Price For Ignoring Baby Boomer Customers

Public Speaking? Avoid These 5 Common Presentation Errors

How the Chicago Cubs Show How To Fix Brick and Mortar Retail Sales

How Retail Store Of The Future Holds Keys For Retail Shopping Trends

How To Calculate Return On Investment Of A Retail Sales Training Program

How To Increase My Retail Sales: Realize It’s Not All About You

Retail Customer Service: Beware Disgruntled Employees

The New Frugality: How to Reach Out to Retail Consumers Who Want to Buy Less

Retail Consultant Tip: How To Create the Joy of Shopping

5 Ways How to Raise Your Retail Sales Associates' Conversion Rate

How To Effectively Master The Best Retail Sales Skills

How To Drive Retail Sales When Consumer Spending Is Stuck In Neutral

How Selling With Storytelling Will Increase Your Retail Sales

How To Use Live Video on Facebook Pages When Marketing Your Business

8 Mistakes That Kill Your Retail Sales Training And How To Fix Them

Motivation Beyond Paying Retail Sales Commission: 3 Ways To Get Employees To Sell

7 Critical Things Specialty Retailers Must Do to Survive in The Amazon Era

What the Upcoming Elections Mean for Business and Your Retail Training

How To Avoid 5 Sins of a Startup Retail or Franchise Business

Retail Sales Training: Grow Sales With Analogies

What Customer Service Avoids and What It Should Offer

How To Train Retail Employees to Ask for the Sale

How To Spring Clean Your Retail Store With This Checklist

How To Get The Retail Sale Without The Hard Close

How To Find Self Motivation?  Get Leverage On Yourself

Could Bad Retailing Be At The Heart Of Trump Sanders Voter Outrage?

Could It Be The End Of The Road For The Product Knowledge Retail Salesperson?

How To Fix It When Your Luxury Spa Is Empty, But Your Retail Shelves Are Full

How To Interview And Discover Amazing Retail Employees [Hiring]

Retail Management Tips: 15 Ways to Increase Profit Margins

Retail Sales Tip:It's Not About How Neatly Your Merchandise Is Stacked

How To Use Personality Styles To Improve Conversion Rates Of Your Retail Salespeople

Retail Sales Shocker: Amazon Rumored To Open 100s of Stores

Amiable, Driver, Expressive, Analytical and Other Personality Style Myths Miss the Point

Can You Make An Amiable Personality Style A Top Retail Salesperson?

Retail Sales Training: Adjusting Your Driver Personality Style

Customer Service How To Avert A Driver Personality Style Blow Up

Sell the Sizzle: Retail Sales Tips for the Expressive Personality Style

You Can’t Feel A Fact: The Analytical Sales Personality Style

How To Grow Retail Sales And Keep Your Shoppers Blissfully Unaware of Time

How To Help Your Retail Employees Evolve So They Can Create Exceptional Customer Experiences

Retailers - 5 Cash Flow Tips For January

10 Non-Negotiables Customers Expect When Visiting A Retail Store

Why And How To Do An Employee Review

3 Ways To Maximize A Retail Clearance Sale Promotion

Are Your Retail Sales Techniques Killing Conversion Rates By Making Customers Wary?

How To Regain And Keep Your Luxury Brand Legacy From Fading

Rebuild Your Retail Sales By Removing Emotionless Apathy

Retail Sales Report From The Mall: Customer Service On Life Support

How To Appeal to the Luxury Retail Customer

On The Contrary - Brick and Mortar Retail Stores' Best Asset Is Alive And Well

9 Best Retail Sales Blogs 2015

8 Tips To Grow Your Holiday Retail Sales The Week After Christmas

How To Avoid The Pitfalls of Change Management So Your Retail Sales Employees Don't Turn On You

Should You Be Tricking Customers To Grow Your Retail Sales?

Retail Holiday Sales: How To Help Men Buy Like A Hero

How To Leave Excuses Behind, Dig In, And Grow Retail Sales

Stop Selling, Start Listening To Your Retail Customers. 5 Ways How

8 Questions To Be Answered When Considering Retail Sales Training

Greeting Your Customer: Should You Say Merry Christmas in Your Retail Store?

How To Deal With The Retail Holiday Headlines Designed To Scare You

Omnichannel Warning: Retail Is About Discovery,Not In Being Discovered

Retail Holiday Selling Tip: Why You Must Limit Interstore Transfers

How To Take Back Thanksgiving Even If You Have To Work Retail

8 Proven Strategies For Retail Success

Your First Holiday Season As A Retail Manager

10 Retail Sales Training Tips For the Holidays

How To Increase Retail Sales With Just One Upselling Question

Logic Is Sinking Your Retail Sales. Here’s How To Counter It.

Bed Bath and Beyond’s Marketing Problems Are Yours Too Retailers

Retail Sales Training: 9 Ways To Get Better At Selling

Retail Sales Skills: Employees Have To Want To Connect

Retail Customer Service: Silence Is Deadly

How To Navigate The Complex Retail Sale And Increase Your Conversion Rate In Four Steps

Retail Sales Training: 5 Tips To Train Employees To Hustle

Stop Trying To Speedily Close The Sale. Slow Down When Selling Retail Or You’re Toast

How You Should Decorate Your Retail Store For The Holidays [Pics]

How To Sell Luxury Retail

Retail Sales Training: Is Your Body Language Telling Customers To Go Away? 9 Ways To Improve Your Non-Verbal Skills

7 Ways You’re Missing Getting Retail Customers In the Door

Are You Overlooking This Advanced Retail Selling Technique?

Retail Sales Training To Sell More: Answer "So what?" Features With Benefits

Retail Training To Sell The More Expensive Item

Holiday Retail Sales Training: 15 Things To Teach Seasonal Employees

Preparing For Christmas: How To Unclutter Your Retail Store

The One Reason Customers Aren’t Returning To Retail Stores

How To Sell Your Boss On Why You Need Sales Training

Do You Recognize These 6 Early Warning Signs Of Losing A Retail Sale?

Is SalesRX Online Retail Sales Training Right For My Stores?

5 Cash Flow Tips For Retailers In October

Wait, What? Getting Retail Employees To Listen

8 Ways To Have More Confidence Selling Retail

How Online Retail Sales Training Works

Working Retail Sales: How It Made Me A Better Person

How To Become Super Human In Retail Sales

Visual Merchandising: 10 Insights How To Merchandise Your Store

5 Critical Skills How To Coach Retail Salespeople

9 Sure Signs Of A Rotten Retail Manager

The Most Important Person You Forgot In Your Retail Sales Training

The 7 Essentials of Exceptional Retail Customer Service

Retailer Cash Flow: 7 Tips To Maximize Yours In September

How To Reach Retail Customers In Spite Of Their Cocoons

How To Engage Retail Customers Begins With A Wow Moment

7 Reasons Competitors Have More Retail Sales Than You

11 Benefits of Mystery Shops For Retailers

3 Deadly Traits That Kill Your Efforts To Attract and Keep Customers

Retail Sales Management Rewards: Buy Your Way Out of the Chores

In Retail Sales Too Many Choices Equals Just Looking

KPIs: 6 Financial Results You Must Track in Retail

Why You Hate Firing An Employee, And How To Deal With It

Resolve Customer Service Complaints in Four Easy Steps

11 Ways Your Retail Employees Convert Buyers Into Lookers And Sabotage Your Sales

5 Ways How Any Small Business or Retail Shop Can Maximize Cash Flow

Retailers, Take These 9 Actions In Summer For Successful Winter Holiday Sales

How To Use Video To Engage Retail Customers

Retail Sales Training: Get Customers To Picture Regret

How Your Free Yahoo, Hotmail, AOL or Other Email Provider Is Hurting Your Small Business

Thank Yous In Retail: Add This One Word To Make Yours Meaningful

How The Best Training Solution For Your Retail Brand Might Be An Online Campus

How To Increase Retail Sales KPIs: Ditch Being Passive

Customer Service: Are You Losing Business Juggling Too Many Customers?

What Makes a Good Retail Sales Training Program?

7 Skills Retail Employees Must Have To Deliver Customer Service

7 Ways Facebook Can Attract Customers To Your Retail Business [pics]

3 Ideas To Steal And Grow Your Retail Business Without Spending Money

The Retail Doctor’s 21 Savvy Business Flying And Travel Tips

Retail Salespeople: For Higher Holiday Sales, Take This Self-Assessment

Discriminating Retail Signage: Keep Them Out or Welcome Them In

Sales Training: The 5 Stupidest Questions To Ask Retail Shoppers

Customer Service Isn't Referring to Retail Customers As Guests

9 Secrets To Effectively Managing Retail Employees [Infographic]

[Pics] Steal These 9 Visual Merchandising and Store Ideas

How Using Technology To Greet A Customer Is Just Plain Creepy

Showrooming: 13 Reasons Brick and Mortar Retail Stores Are Susceptible

How The Actions In Your Retail Store Can Change The World

Retail Jobs: How To Get Promoted From Part-Time To Full Time

Retailers: Remove "I’m So Busy" From Your Vocabulary

Customers Come To Buy. Don’t Let Them Walk Without Being Sold

Is Your Garden Center Doomed Because of Rotten Customer Service?

5 Wrong-headed Things You've Probably Tried To Increase Your Retail Sales

How To Avoid Hearing A Customer’s “No, I’m Just Looking” Ever Again

4 Retail Sales Training Techniques to Reinvent the Customer Experience

How To Correct The 5 Biggest Salesperson Turnoffs For Retail Customers

Do You Have A Bitter Betty Employee Killing Your Retail Sales?

Retail Signage: Examples of How Not To Talk To Your Customers [Pics]

How Retailers Create Raving Fans Of Customer Service With Video

Retail Sales Training: How To Sell More In Your Store

Retail Selling Tips: How to Turn a Sale Around

Retail Selling Tip: How To Engage A Customer

10 Retail Selling Tips

How to Approach A Customer in a Good Way

How to Conquer Your Selling Fears

[Infographic] 7 Questions That Must Get a “Yes” to Close More Retail Sales

Retail Sales Tip: Selling Luxury Products Without A Discount

How To Reduce Retail Employee Turnover

How To Attract More Customers To Your Retail Store In 8 Easy Steps

Attracting Customers To Experience The Store Is Only Half Of Retail Success

Marketing: Creating Buzz for your Small Business [Case Study]

How to Attract Customers and Increase Your Store Foot Traffic

Best Retail Consultant Case Studies Worth Reading

8 Benefits of Online Retail Sales Training

Commission Retail Sales: What To Do When Someone Steals Your Sale

7 Eye-Openers For How To Hire Great Retail Employees

9 Elements To Make Your Store Event A Success That Builds Retail Sales

How Stores Can Use Their Fitting Rooms To Fight Online Retailers

Retail Sales Training: How to Get Started and What to Expect

Customer Service: How To Win Back Lost Customers

7 Critical Things Your Retail Employees Won’t Tell You

How Bad Retail Customer Service In One Location Tanks Sales In All

8 Reasons Why Your Retail Employee Turnover Is So High

Retail Consultant Advice: Raise your prices. Here’s how…

Creating The Right Retail Environment For Luxury Sales

Retail Businesses To Indiana: You Can’t Discriminate

How To Choose The Right Retail Sales Training For Your Store

Retailers: It’s Time To Raise Your Prices – Though Everyone Will Tell You Not To

How To Use The Right Questions To Sell More Effectively

How To Boost Retail Sales With Suggestive Selling

What Is Exceptional Customer Service?

How To Motivate A Retail Employee

8 Tips How to Hold a Profitable Employee Meeting

Considering Retail Sales Training Courses? Here Are The Essentials

How To Increase Units Per Transaction (UPT)

Retail Sales Training Tip: How To Sell To Difficult Customers

Are Your Employees Confused About The Role They Play In Your Retail Store?

How Engaging Is Your Store's Customer Experience? Take This Quiz

7 Incredibly Easy Ways How To Attract Customers

Retail Jobs:10 Things You Need To Know To Get And Keep

Closing The Sale Techniques for Luxury Retail

Is Virtual Online Retail Sales Training For You?

Is A Cheap Attitude Crippling Your Retail Sales?

Retailers: 5 Reasons Part-Time Employees Could Undermine Your Store

Why Customer Service Training Is Like Flossing Your Teeth

Why Personality Styles Are Crucial To Making More Retail Sales

Customer Service Is About Listening To Customers, Not Throwing Money At Them

Millennials: Here’s What It Will Take For Them To Succeed In Retail

Out of Business Luxury Chocolate Shop Gives Retail Sales Success Tactics

After A Blizzard: 9 Tips For How Retailers Can Get Back To Business

Best Cross Selling Sales Tips for Retailers

Retail Sales Training: Clerking Merchandise Is Not Selling

Retail Success Within Reach: Why CEOs Must Embrace Sales Training

3 UpSelling Tips for Retailers

Why Your Customers Stop Talking To Your Retail Employees: Robot Dance

Retail Shoppers' 50 Pet Peeves About Retail Employees

Are You Desperately Marketing Your Business With Daily Deals Like Groupon? Stop It

If Retail Sucks, Why Do You Work Here?

Customer Service: Greeting Your Retail Customers

6 Ways How Retailers Can Increase Their Conversion Rate [VID]

How To Learn From Competitors Email Marketing To Grow Retail Sales

Marketing Your Downtown Main Street - Frederick, MD

9 Tips To Grow Your Seasonal Retail Business

Retail Selling Tips - The 5 Lies Customers Tell You And How To Sell Around Them

Should I Just Close My Retail Store and Be Done With It?

Dress Code For Retail Employees - Still Appropriate?

Why and How To Do A Physical Inventory On A Shoestring Budget

Luxury Retail Sales Training: Can't Close The Big Sales Because You Feel Like A Fraud?

February Cash Flow Tips For Indie Retailers Looking To Hold Onto Their Money

How To Get Higher Retail Sales: Suggestive Selling

Best Retail Consultant Success: Changing A Toy Store Retail Sales Culture [Case Study]

Revealed: The 4 Crucial Keys To Suggestively Selling An Add-On

Best Suggestive Selling Tips and Techniques for Luxury Retail Stores

5 Steps to Closing a Retail Sale Quickly

4 Ways To Improve Your Retail Customer Experience and Sales

9 Benefits of Using Online Retail Sales Training

How To Build The Best Retail Loyalty Program

Retailers: Looking To Add Locations? 5 Lessons From Target Closings

Visual Merchandising: How To Create Retail Counter Displays That Work

3 Retail Customer Service Tips To Grow Sales

Balancing Retail Inventory: Making Friends With Clearance

A Common Retail Sales Mistake When Selling To The Luxury Customer

How To Sell Value Over Price In Your Retail Store

Wet Seal Employees Thrown Into The Drink.What Does That Say To Retail?

How To Build Retail Customer Loyalty

7 Retail Industry Trends For 2015

How To Justify The Expense Of Training Your Retail Staff And Why

41 Things No One Told You About Starting A Retail Small Business

Retail Sales Mindset: How You Can Be Walking Away From Last Year A Winner

Visual Merchandising: Are You Blocking Your Customer’s Path To Purchase?

Retail Customer Experience That Works: Connecting With Shoppers

Best Retail Blog Posts of 2014

Retailers: How To Manage Your December Cash Flow

Retail Sales Tip: How To Keep Out of Stock From Meaning No Sale

How to Increase Retail Sales – Three Tips

I Said, Some People Are Born Gay, Lost A Reader and I'm Fine With It

Rewarding Customer Loyalty Without Sacrificing Retail Profits

Every Retail Customer Has A Holiday Story - This Is Mine

Your Greeting: How To Be Interesting In Retail Sales

Five Retail Sales Training Tips From Selling Shoes

How To Visual Merchandise Your Retail Holiday Store Windows

National Retail Federation - Why Didn’t You Wait For The Facts?

Franchise Opportunities: You Still Have To Drive It

Selling In A Retail Store: Can You Be A Natural Born Salesperson?

How To Deal With A Bad Salesperson In Your Retail Store

7 Tips For Higher Retail Holiday Sales Using Email and Social Media

How Retail Employees Can Maintain Their Sanity During The Holidays

Retail Employees: 7 Things You Must Do To Develop and Train

Retail Sales Training for the Moments of Truth in Retail

How To Make Sure Your Holiday Retail Sales Are Up

Greeting Your Customer: Tagging Leads to Higher Retail Sales

3 Cash Flow Tips For Retailers In November

How To Visual Merchandise And Create Killer Retail Windows

What to Do When Your Retail Employee Quits

Retail Sales Training: The 5 Words That Kill Your Sale

How To Make Your Retail Jewelry Store More Profitable: 7 Tips

Retail Consultant Tip: Merchandise Doesn't Get Better With Age

Avoid These 4 Small Business Saturday Shop Small Retail Mistakes

Excellent Customer Service Starts With A Positive Attitude

Here's Why You Should Forget Adding An Online Retail Store

Retail Holiday Sales: It's Called Thanksgiving, Not Thanksgetting

Visual Merchandising Fixtures: The Future Is Round

Why Retailers Should Display Christmas Merchandise Before Halloween

5 Time Management Tips For Retailers

Retail Sales Training: Pepper Your Presentation to Remove Salt of Insecurity

Retail Sales Training: Employee Assumptions Kill Sales

Still Not Convinced You Need Retail Sales Training? Think Again!

Retailers: How To Handle A Customer Complaint in 6 Steps

One Shocking Benefit of Putting Kids To Work In Retail

Is It Time To Start Charging Retail Customers For Browsing And Showrooming?

9 Common Mistakes That Can Doom Your Retail Business

Why Closing The Sale Techniques Are Dead For Retailers

3 Hurdles To Using Mobile Marketing For Your Luxury Retail Stores

The Key To Selling Extended Warranties In Retail Stores

Get Retail Customers To Buy: Boost Conversion Rates With Spark Events

How Apple Will Affect Your Retail Sales

Retail Marketing: Use This 1 Tip To Leverage Back To School Time

Merchandising: How To Attract Retail Customers Without Discounting

Never Make Assumptions About Your Retail Customers Again

Retail Marketing Tip: Care About The Customer Pass-Off

Independent Retailers: Don't Make These 5 Email Mistakes Like I Did

6 Smart Ways to Spend $1000 (Or Less) To Attract More Retail Customers

Figuring the Lifetime Value of Your Retail Customers

24 Do's And Don'ts Of Customer Service By Personality Style

Should You Start A New Business Or Retail Store Now?

7 Cringe-Inducing Behaviors That Push Retail Customers Away

Increase Retail Sales with Laughter

Small Business Management: How Radical Changes Worked

What Can This Small Business #Fail Teach Retailers?

6 Cash Flow Tips For Retailers In August

Why I Had To Trash My Website Design – And You Should Too

How And Why To Sell Low Profit Margin Products

Best Retail Sales Training Tips

5 Warning Signs For Retailers from Dick’s Sporting Goods’ PGA Firings

Retail Marketing: Ask For Endorsements

How Can Retailers Stop Creating Angry Employees?

7 Retail Customer Trends To Beware Of For The Holidays

How To Create A Commission Structure For Retail Salespeople

Can You Pay A Living Wage To Your Retail Employees?

Retailers: The Most Conspicuous Thing You’re Not Doing

Small Business Owners, Would You Fire You?

Retail Sales Training: How To Help New Employees Succeed

Startup Small Business: 27 Things You Need To Know Before You Open

[Example] How To Market Your Independent Retail Business

Retail Consultant Tip: 4 Stages of A Customer's Buying Cycle

7 Tips To Create Compelling Signage For Your Retail Store

Retail Management Training: Should You Recruit Gay Men As Employees?

Online Reputation: How to Monitor and Respond to Customer Reviews

Retail Pricing Strategies: Six Mistakes To Avoid

For Retailers on the Edge of Adding Commission as Incentive

Get A Small Business Line Of Credit Before You Need It

Greeting A Customer: Should A Smile Be Required?

Retail Advice: 7 Reasons Independent Retailers Go Broke

Millennial Generation Retail Employees: 5 Tips To Avoid Them Quitting

6 Reasons Your Advertising Isn’t Attracting Customers

Retail Store Employees Aren’t Stupid, Just Untrained

Retail Picture Framing Stores: How To Make Sales

How To Increase Retail Sales By Listening With Your Eyes And Ears

7 Ways To Transform Retail Store Displays Into Sales

Top 10 Reasons Luxury Brands Should Avoid Retail Sales Training

Luxury Retail Brands Should Never Be Rude...No Matter What The Survey Says

5 Signs Your Retail Store Needs A Makeover

Why Your Customer Service Has To Include Selling

Are Knowledgeable Store Employees The Canard of Retail?

Retail Customer Service: 50 Things Retail Employees Should Never Do

Are Your Employees Putting Your Retail Brand At Risk?

Selling Skills: How To Close A Retail Sale

Are Your Retail Salespeople Vomiting On Your Customers?

The Difference Between Training And Educating Your Retail Sales Staff

The Secret of Getting More From Your Facebook Fan Page

How To Sell Luxury Brands, Retail Products, Services

4 Tips How To Avoid Overbuying Merchandise For Your Retail Store

Is Working Retail Bad For Your Health?

3 Do's and Don'ts For Empowering Your Retail Employees

How Using Personality Styles Helps You Make More Retail Sales

What Retailers Can Learn From Grudge Purchases

Does Your Retail Counter Need A Redo?

What Not To Do When You Lose A Customer

Effective Meetings: 9 Ground Rules For Success

Will Retail Hasten the Arrival of the Cyborgs? Pt II

How To Reduce Restaurant Turnover and Increase Employee Retention

Training Retail Employees: What Is Your ROI?

How To Improve Your Cash Flow By Balancing Your Merchandise

Retail Sales Training About Assumptions Of Customers

Hey Retailers! Nordstrom’s Customer Service Problems Are Yours Too

Small Business Advice: Are You Too Weak To Become Stronger?

Twelve Do's and Don’ts For Getting The Most From A Conference

What To Do When You Don’t Like To Sell

Retail Sales Training Tip: How To Add-On To Any Sale

Retail Sales Training: Don't Assume Customers Want The Cheaper Option

How To Get Business - 11 Lessons From A Business Makeover Case Study

What Retailers Can Learn From A Hotel Makeover [Case Study]

Stand Out Marketing - Find A Way To Reach Your Goal

Retail Consultant Tip: What's Important To Train A Retail Manager

6 Tips For Retailers How To Buy At A Trade Show

5 Foolproof Ways To Boost Your Retail Sales Training

Retail Management: 10 Things To Never Discuss In Front Of Employees

Retailers, Coupons Can't Mask The Lack Of A Great Experience

A Surprising Way To Find Good Retail Locations

Retail Consultant Results: How to Attract Customers to Your Retail Store [Case Study]

Sales Reps: How To Sell To Retailers At Trade Shows

Five Trends For Brick and Mortar Retailers in 2014

Retail Selling Tip: What If Home Depot Had A Dressing Room?

10 Best Retail Sales Training Blog Posts of 2013

Steep Discounts For Holiday Retail Sales Not News

How To Increase Retail Sales Per Square Foot

How Can I Grow My Facebook Fan Page Likes?

10 Commandments of Retail Sales

American Express Small Business Saturday Will Attract Customers To Your Store!

Retail Business Makeover - The Importance Of Owning Your Own Space

Retailers: How Not To Have A Horrible Holiday Season

How Do You Approach Your Customer?

Retail Employee Interviewing Mistakes: Sell Me This Pen

Meeting Planners: 7 Tips To Get Retailers To Attend

Retail Management Tip: Avoid Humiliating Terminated Employees

September 11 And Why Customers Buy

Retailers: 7 Reasons Your Email Marketing Isn’t Working

From Hating Civil Rights To Honoring Them - My Journey

Retailers: Don’t Treat Customers As Aliens In Your World

Retailers, Do This Or Shut Up About Amazon: Marketplace Fairness Act

Retail Sales Training: How To Give Feedback To Employees

15 Employees From Retail Hell and What To Do About Them

Should Millennials Pay Off Debt or Start Their Own Business?

Ordering Supplies For Your Small Business: 5 Tips To Make You Smarter

Selling To Guys: Why Men Would Rather Go To A Breastaurant

10 “What” Questions Retailers Often Ask About Retail

R.I.P. Starbucks - A Retail Consultant Says Thank You

How To Sell Retail: SW, SW, SW, N

5 Retail Sales Mistakes That Cost You Business

Retailers: Meditation Provides You A Key To More Sales

Why Retailers Should Support The Marketplace Fairness Act

50 Things Retail Employees Can Do When They're Not Busy

Why It Must Take Longer To Train A Retail Employee

Retail Management Are You Thinking Like A Customer Or Merchant?

Retailer Tip For Tax Day

Business Makeover: Selecting Better Merchandise and Visual Merchandising the Store

Prepare Your Store To Attract Customers And Keep Them Coming Back

Retail Sales Training Will Never Be The Same

How To Move Your Customer From Good Enough To Your Premium Product

Retailers: How To Beat A Lower Priced Competitor, Your Vendor

Should Your Retail Sales Training Be In-House or Online?

Penney's and Groupon Plummet: Is Your Retail Shop At Risk Too?

Retail Consultant Small Business Makeover Of A Garden Center

A Rant on Fracking, the Middle East, Education and Retail

5 Ideas To Market Your Service Business And Sell Your Products

Retail Trends: 69 Ideas That Changed Retailing Forever

Retailers Act Now: You Don’t Have The Luxury of Time

12 Retail Industry Trends For 2013

5 Trends That Will Cause Bricks and Mortar Retailers To Lose Sleep in 2013

Ten Best Retail Sales Blog Posts of 2012

Retailers: How To Sell to Men During the Holidays

J.C. Penney- Don’t Be The Next Retail Train Wreck

Retail Sales Tip: The Message of Sheep and Goats

Retail Selling Has Evolved. Have You?

Independent Retailers: How To Pitch Your Small Business Saturday Success To Reporters

Small Business Saturday Answers Nov. 24 2012

5 Tips To Convert More Retail Sales

Why I’m Thankful For Retail

Could Online Shopping Retailing Go The Way Of Catalog Retailing?

Retail After Disaster Strikes: After Sandy

The Secret To Better Selling in Retail Stores: Knowing To Notice Yourself

Retailers: Why You Keep Picking the Wrong Employee Time after Time

Retail Sales Consultant Tip: Words That Sell For Different Personalities

What Every Retailer Must Know About The Millennial Generation

Presentation Skills Training: 7 Tips To Do and 5 To Avoid

Retail Sales Training: Staples - A Window On Awful

Comments On Millennial Generation Special Report

How To Get Your Dealers and Franchisees To Follow

Ski Resorts, Are You Missing the Luxury Retail Market?

Retail Training Giveaway For Small Business Owners

What JC Penney Management Forgot About In Their Turnaround Plans

Retail Sales Lesson: JC Penney's Train Wreck Turnaround

J.C. Penney's Was The Golden Rule Store

Retailers: Can You Make Made in the USA Matter?

Meeting Planner Surveys: Measuring Learning Or Critiquing Speakers?

Managing Millennial Retail Employees: Are You Managing Yours?

Retail Sales Consultant Tip: Make The First Sale Of The Day

Retail Sales Training Lessons: 25 Movie Scenes You Can Learn From

Hiring and Firing: Terminating Your Bad New Employees

Facebook Business Page Fans: How To Lose Yours In 5 Ways

Independence Day: A Hopeful American Retailer

Retailers: Understanding and Increasing Your Average Sale

Volunteer Selling Skills: Getting Them To To Sell In Your Stores

How Brand Identity Makes Your Marketing Easier [Case Study]

Retail Sales Training: No Placeholders In Sales Presentation

Why Your Customers Would Rather Have To Speak In Public Than Call Your Customer Service Line

Marketing With Coupons: Do You Need a JC Penney Drug Intervention?

25 Ways Independent Retailers Hobble Their Own Success

Customer Service: 4 Tips How To Handle A Customer On Their Cell Phone

What Is Merchandising? Displays That Move Merch [Case Study]

Selling Skills: Is the Need to Be Right Crippling Your Retail Sales?

Benjamin Moore Paint Grabs Market Share In Unlikely Places

Are Independent Hardware Stores Ready For A Reboot?

Retail Sales Training: Lessons From Sears Glory Days

The Surprising Conclusion To A Small Business Makeover [Case Study]

How Long Can Target Get Away With It?

Retail Sales Training: Why Send Customers to Your Markdowns?

Retail Trends: Will Amazon Price Check Mean RIP Bricks and Mortar?

NRF Retail Trends 2012: Are Bricks and Mortar Not for Browsers Anymore?

Retail Top Trends 2012 : Does A Mobile App Mean No Tip?

Retail Trends 2012 Is Location Based Marketing Just A Coupon Device?

Top Retail Trends 2012 - Who Do Your Customers Trust? The Surprising Answer

Where To Find Customers For Quickserve Restaurant [Retail Consultant Results: Case Study]

If Target Can Target, Why Not You?

Retail Consultant Sales Training Lessons [Case Study]

Should You Offer Incentives to Bricks and Mortar Employees to Embrace the iPad?

Retail Training: Don’t Make Customers Storm Your Castle, er Counter

7 Reasons Discounts and Coupons Shouldn't Be Used For Your Retail Marketing

Here's The Employee Scheduling Secret To Building Your Retail Sales

Top 10 Best Retail Blog Posts of 2011. Did you read them all?

Retail Sales Training – How To Be Profitable: Upsell During Your Sales Events

Commentary on Trends In Retail and News by Bob Phibbs, the Retail Doctor

5 Incredibly Easy Things You Can Do To Bring the Holiday Spirit To Your Customers

12 Trends That Will Cause Bricks and Mortar Retailers To Lose Sleep in 2012

Retailers: Customers Trust Amazon Price Checker, Can You?

Retail Sales Training Program for Store Meetings

Retail Store Tour - What Your Luxury Customers Are Missing

Zappos Pays People To Quit - Should you?

Personality Test: Are You A Driver, Expressive, Analytical or Amiable?

Main Street Needs American Express Small Business Saturday

The Groupon IPO - Bad News For Main Street?

How To Increase Your Merchandise Turnover

Black Friday Sets the Tone for a Great Holiday Season

What Can Be Done About Electronics Stores Losing to Mobile?

Six Questions Your Employees Must Be Able To Answer

Retail Sales: You've Got To Sell It

Retail Marketing: Too Many Tags Numbs Customers

Silence is Golden! The Customer Service Debacle of Netflix

Lost a Sale? It All Started With How You Greeted Your Customer

Should Retailers Care About #Gaspfail in Australia? Yes

Retail Sales Training Tip: Use Story Selling

The Disconnect of Retail Salespeople To Happiness

Beware of 6 Retail Holiday Doom and Gloom Stories

Negative Media Hype Affects the Success of Retail Holiday Sales

Grow Your Retail Business During the 2011 Holiday Season

Why Cutting Prices Didn't Work During the Depression And Won’t Today

I Hate Patience - Especially In Marketing!

Retail Management: Fire Your Lower 20% Employees

5 Things to Ask Yourself Before Buying a Franchise

Lousy Customer Service - It's Our Own Fault

Retail Sales Consultant: What's Your Store Lifecycle?

Retail Sales Consultant Tip: The question you ask

3 Deadliest Words In Retail Sales Training

Why Baby Boomer Luxury Purchases Are In Danger

Retail Generation Gap – Why Premium Brands are Stuck: A Special Report

How Retailers Can Succeed In Holiday Sales [Video]

In-Store Marketing: Could Scent Make You Buy?

Three Frustrations For Customers In Your Retail Store

Retail Score - Cold Self-Service:0 Warm Humans:1

You're Not Apple, But Your Stores Could Be - Part 2

You're Not Apple, But You Could Be - Pt. 1

A Preview of Retail Hell

How To Create Memorable Retail Training

Leverage Virtual Trust With Social Media

Retailers: You Can't Sell Luxury Goods Like A Used Car

A Five Picture Guide to Retail Marketing

Do Men Want Sex When Shopping?

Is Your Human Resources Management Creating Drones?

Four Seasons Provides Lessons For Higher Luxury Retail Sales

Retail Sales: A Nice Salesperson Costs Your Business 7%

Are Product Placements Good Branding?

Selling Is Not A Bad Word In Retail - It's The Only Word

Prosperous Retailing The New Magazine That Helps You Sell Your Merch

Tablets Not Table Servers - What's Lost With Technology Is More Than Tips

Lemonade Day: Anti-Trophy Day For Your Kids

Video - Product Placement

Trophy Day - It's What's Wrong With America

Biz Tip: Rising Tide Lifts All Boats-Balance Cutbacks

How To Deal With Survivor Guilt In Your Retail Salesperson

The Worst Thing To Hear From An Employee

To Compete With Mass Merchant Retailers: Don't Look Like 'Em

Ten Reasons To Have That Conference and Use a Professional Speaker

Mobile Apps: A Sign Of How Far The Retail Experience Has Fallen

Manifesto: Brick & Mortar Retailing At Risk In The Digital Age

Is Mobile Retailing Turning Us Into Rats?

LivingSocial Amazon Deal For Over A Million's Information

How You Can Tell When An Employee Is Going To Quit

Retail Sales Tip: Discover 5 Keys Of Your Competition

How Retailers Can Make Money After Christmas

Management Tip: Should You Give A Cash Bonus?

7 Tips For Retailers To Avoid Holiday Burn Out

Should You Franchise Your Business?

Retail Selling Tip: Presentation Is Everything

Remembering Tony Urbaniak on World AIDS Day

Retail Sales Tip: Fire The Lack Mentality Employees!

4 Tips: How Retailers Can Succeed This Holiday Season

Retail Holiday Management Tip: Don't Be A Knight

How Will This Retail Sales Training Help Your Company?

Retail Expert Tells How To Scare Off Customers

Case Study: Using The Best Retail Consultant

Six Reasons You Need A Retail Consultant

Best Retail Employee Training Adds To Design

Breast Cancer Isn't A Ribbon

Growing Your Business Without Groupon

Exposed: Groupon For Small Business No Deal The Final Review

Groupons For Local Business: No Magic Bullet

Local Business Feed Groupon Shoppers Need To Feel Smart

Online Coupons For Business: “Getting the word out” Fallacy

Groupons: Local Businesses Search For Immediate Rewards

Groupon Review For Business: Fallacy of Converting Users To Profitable Customers

Bad Retail Advertising: Groupon & Online Coupons

Groupon Review: Local Businesses' Perfect Storm

Alien Danger Using Groupon For Business

Groupon Business Review Part 2: Horny For The Deal

Groupon Review: Worst Marketing For Your Local Business- Case Study

The Shocking Truth of Small Town Retailers and Big City Businesses

4 Reminders about Effective Store Design

Why I'm Bob Phibbs, the Retail Doctor with a ®

Is Customer Service A Battle? Apparently

Rebuttal to Mary Hunt and Woman's Day: Retailers Don't Trick Customers

Why Not Blog If You Own A Gas Station?

Sales Training: Waiting For Customers Will Cost You Money

A Customer Service Wow From Hertz

How To Use iPhone And Videos To Attract Customers and Sell Your Products

Multichannel Marketing: Bricks and Mortar stores & Social Media

When Your Job Is Kryptonite – Don’t Let It Kill You

Marketing With Coupons? Don't Hold Back

It's Easy Rider: 9 Tips How To Sell More Motorcycles

Main Street Must Be Interdependent Businesses, Not Independent

Let's Call It What It Is: Customer Service Is Damage Control

Do You Have The Personality For Business?

5 Tips For How Businesses Should Respond to Disasters

The Retail Doctor's Guide To Growing Your Business

Pricing Apathy - Why You're Not A Profitable Retail Business

Retail Advice: What To Say Before They Go Out The Door

Excuse Me, Do You Work Here? 
No, I Fold Clothes

Whose Brand Is It Anyway? How To Stifle A Business: Us Versus Them

Retail Sales Training: The Difference Between I can and I won't

Customer Service: Keep Your Opinions To Yourself

Retail management: 7 Tips From An Airport Shoe Shine

Family Run Small Businesses Don't Have To Close

Bank of America Shows Trends in Retail Store Layout

Small Business: The World Needs What You Have To Sell

Retail Management Strategy: The Fallacy of Doing More With Less

SOHO Retail Walking Tour Yields Successful Sales Tips

What Every Retailer Ought to Know About Shoplifting, Employee Theft and Five Finger Discounts

What Retailers Can Do After the Blizzard

Handling A Difficult Customer's Complaint

Let's Make A Deal: Disturbing Trend In Retail Sales

Retail Sales Stupidity: Coupons and Discounts

Retailers: Welcome Technology

If The Shoe Fits: Where Are The Customers?

Discount Emails Cause Opens To Decline

Retailers: Go Cheap This Holiday & Sink Your Sales

How To Sell More At Your Retail Store: 4 Tips

Retail Management: Live Up To Expectations You Set

AP Poll: 45% Of Employees Don't Contribute to the Bottom Line

Retail Sales Training: Fire Bitter Betty Employees

Retail Advertising and Marketing: Have a Light Touch With the Devil

Retailers Elephant in the Room - We're Just Not Into You

Family Business: Why They Aren't Down On The Farm

Training Customer Service Is Like A Game of Pool

Deep Discounts Deep Six Dozens

#Retailers Cut Your SKUS

Burger King's Seven Incher Sex Ad Hits New Low In Advertising

Eight Ways To Green Your Retail Business

Barbie Teaches Downtowns and Retailers How To Promote

Shuttered Chrysler Dealers' Lesson For Small Business

YouTube Lets Customers See Your Operation, Not Read About It

How To Win: Office Depot Two Minute Video Contest

CVS: Clutter Vanquished Seriously - The Display Lesson For Retailers

Popeye's Chicken Runs Out Of Chicken, Guts

Domino's Pizza Conover, NC Disgusting Behavior:10 Corporate Response: 0

Real Merchants Know Men Wear Pink Underwear In A Recession

Now Is The Time To Fire Them All

New Products At NRF Big Show's Sonic Bar Experience

Marketing A Devil Starbucks to Angel McDonald's

A and E's We Mean Business- Glorified Janitors For Outback Catering

Retail Doom and Gloom - Don't Believe It

We Mean Business – Missed Opportunities Still Abound

We Mean Business Again Misses The Obvious

Martin Luther King Jr., My Dad, And Obama

What To Do When A Competitor Like WalMart Comes To Town

What To Do When Starbucks Comes To Town

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