Julie & Julia with Meryl Streep and Amy Adams. If you have a great product and get turned down, keep trying to sell it.
You never know when someone will take you up on your retail sales pitch.
Keep believing in yourself.
Boiler Room with Giovanni Ribisi. A telemarketer calls to sell the Daily News. His pitch is apathetic and weak. The customer (Ribisi) goes so far as to correct the telemarketer’s retail sales pitch.
Lesson: If you don't care and know about your product, you won't interest your customer. Model your interest in the product, and customers will pick up on it.
The Shop Around the Corner
The Shop Around the Corner with James Stewart and Margaret Sullivan. Two employees at a gift shop who can barely stand each other fall in love.
In the scene where Margaret is selling the music box, even though she was brand new and it was not on sale, she made the sale and came up with compelling reasons to buy it.
Lesson: When good salespeople don’t carry all the baggage about why something won’t sell, they can often sell it full price.
Analyze That with Robert De Niro. Foul-mouthed De Niro tries to sell a car to a married couple in his showroom. De Niro is rude, which guarantees they won't buy the car.
Respect and be patient with your customers.
Customers won't return to a store when they've been treated badly.
Ferris Bueller's Day Off
Ferris Bueller's Day Off with Matthew Broderick. Ferris enters a posh restaurant and impersonates Abe Froman, the Sausage King of Chicago. Apparently, this is the only way for him to gain entrance.
Lesson: Treat ALL customers with respect, not just some.
Cemetery Junction with Christian Cooke and Matthew Goode. Two salesmen visit a home to sell insurance to a middle-aged couple.
Cooke reads from a textbook encouraging the couple to express their want of a vacation instead. Goode has a compelling retail sales pitch that wins over the couple.
Lesson: Connect with customers.
My Big Fat Greek Wedding
My Big Fat Greek Wedding with Nia Vardalos. In the Greek restaurant, Vardalos freezes and pours the customers’ coffee into the wrong cup because she is distracted by her new crush.
Lesson: Stay focused on the customer in front of you.
Pretty Woman with Julia Roberts. The legendary scene when she enters the dress shop. They won't assist her because of her appearance, but she returns the next day with the famous line, “Big mistake. HUGE.”
Lesson: Customers never forget how you make them feel.
Pursuit of Happiness
Pursuit of Happiness with Will Smith. In the cold calling scene, Smith competes with all the other telemarketers to sell the most. He ends up with the opportunity to meet with a CEO.
Lesson: Hard work pays off and leads to better opportunities.
Angel with Romola Garai. In this farce, Garai is a snobby and lazy aspiring novelist. However, a publishing contract falls into her lap, even though she did nothing to acquire it.
Work hard for your money. Introduce yourself to customers and ask if they need anything.
Sales opportunities won't pursue you.
Legally Blonde with Reese Witherspoon. The scene where Reese is shopping with her girlfriends and the clerk tries to pass off last year's item as brand new.
The clerk makes assumptions about the customer, ultimately showing the customer knew more than the clerk thought.
Lesson: Making assumptions can cost you the sale.
Back to the Future
Back to the Future with Michael J Fox. When Fox first shows up in the 1950s downtown, then enters the cafe. He asks for a 'Pepsi Free.' The chef/cashier pesters him.
Not everyone talks the same way.
Ask customers to explain when you don’t understand them so that you can meet their needs.
Tommy Boy with Chris Farley: The restaurant scene where Farley shows his flamboyant retail sales technique by using a food prop to demonstrate a model/example customer.
Lesson: If you're new and nervous, don't say that to a customer. Ask for help.
Bride and Prejudice
Bride and Prejudice with Aishwarya Rai and Martin Henderson. He wants to invest in India but decides he won't because of his argument with Rai at the pool.