"Bob had immediate suggestions for improvement for my 8 stores that were easy to implement and cost effective." Deanna Renda | Naples Soap Company

Expert Retail Consultant

Discover your path to retail greatness!

For over 30 years now, Bob Phibbs, the Retail Doctor, has been helping retail companies all over the world discover their edge and dominate their markets. 

With a proven track-record, Bob’s retail consulting approach will help your company lift sales, foster customer loyalty, train effective teams, and create powerful marketing strategies. Are you a pureplay retailer looking to open your first popup shop or a seasoned veteran? Don't settle for mediocre retail performance. Bob will teach you the secrets to unrivaled retail success. Your retail transformation starts here.

Bob Phibbs Consulting

Discover what it takes to dominate the competition.

Let the Retail Doctor's retail consulting expertise unleash your company's full potential.

Bob’s unique retail consulting approach is backed not only by fact-based analysis and innovative methodologies, but more importantly — a genuine understanding of human behavior of both consumers and retailers.

Checkout his video at the top of this page from a makeover he did for Monique's in Campbell, California.

The Retail Doctor's expert retail consulting prowess covers a plethora of business, sales, and marketing topics that are the key channels to retail success.

From retail sales training to business process analysis, discovering the personality types within your retail team, merchandise planning, customer service training, retail mananagement training, effective marketing strategies and even giving your business a complete overhaul, Bob Phibbs' retail consulting prescription is your answer. 

What Clients Are Saying

“There is a renewed energy on all levels”

“I hired Bob to freshen our thoughts, organization and energy. He did all of that and more; we reorganized, took a hard look at our financials, and our marketing efforts. There is a renewed energy on all levels- our average sale has increased and we have a renewed sense of where we are going. Bob is a phenomenal guide, trainer and human being-focused on making you and your company succeed!”

Robert Bonoff | Creative Kidstuff

“I Chose Bob As A Trusted Advisor”

“I chose Bob as a trusted advisor that not only is willing to challenge the status quo but also help us navigate the fast changing world of retail. Bob’s insights have been a tremendous asset not only to me personally as the leader, but also to our organization as a whole.”

Marc Clinque | Premio Foods

“Bob had immediate suggestions for improvement for my 8 stores that were easy to implement and cost effective”

“Working with The Retail Doctor was an extraordinary experience. He quickly grasped my businesses' needs and concerns. Bob had immediate suggestions for improvement for my 8 stores that were easy to implement and cost effective. His focus on customer centric sales experiences has already helped our team learn to connect with our customer on a higher level. Our staff is now earning trust and thus increasing sales. I look forward to ongoing work with Bob as we strive to double our retail footprint. I believe The Retail Doctor  has the knowledge and experience to help us achieve that long term goal.”

Deanna Renda | Founder, Naples Soap Company

“In Sixty Minutes You Made It Clear That We Need To Build The Brand”

“Our company has been super lucky over the last 20 years, we never really had to manage our business, good things just seemed to happen. With the tough economy, we knew we had to change but really did not know where to start. In sixty minutes you made it clear that we need to build the brand, not widgets.  You saved us 100X the cost!”

Carl Towley | PowerBlock

Whether you are a Fortune 500 company or an independent retailer, every client's challenges are unique. While I don't do case studies on my largest clients, read several independent retailers' case stories here or view recommendations of my work on LinkedIn.

Whether you are looking for a full business makeover similar to what Bob provides for the Los Angeles Times, a day spent in your store remerchandising and retraining your employees or simply a phone consultation, take the first step to growing your sales by clicking the button below.