The Retail Doctor Blog

good bye 2023
7 Big Retail Stories of 2023: Insights and Impacts

2023 was a year of unexpected twists and turns for the retail industry. From marketing blunders to economic surprises, t...

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Difference between learning, training, and coaching
The Perils of Passive Learning: Why Retail Needs Active Training and Impactful Coaching

Managers, have you ever shown an employee a training video or document and considered them “trained”? As convenient as t...

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Not Just Following Orders: 10 Tips To Manage Change And Produce Positive Results

As a retail shop owner or manager, it's crucial to understand that the success of any training program is not just about...

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hardware store associate with customer
Bringing Joy to Retail: The Art of Human Connection in Stores

The art of selling is deeply intertwined with the art of human connection. As a retail speaker and trainer with over 30 ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.