The Retail Doctor Blog

The Right Way To Handle Onboarding and Reboarding

When I was in college, I had an ill-fated stint as a server at a mall-based restaurant. Onboarding there consisted of a ...

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The Case For Inclusive Hiring: Are You Overlooking The Benefits?

It was at the end of a day-long retail sales training program I was conducting with a group when one of the owners piped...

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4 Examples of Great Customer Service in 2022

I’ve written extensively about creating a customer service strategy, how to improve your retail customer service, and re...

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7 Ways To Transform Retail Store Displays Into Sales

There are a lot of ways your sales displays can be your silent salesperson. The trick is to make sure your displays incl...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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