The Retail Doctor Blog

I usually stay away from writing best practice posts because what can be a best practice for one retailer doesn’t apply to another. In this case,...

At this time of year, there are loads of holiday preparations articles about how retailers can have a better holiday season. I’ve seen everything...

My mom used to tell stories about my middle brother. He was so rambunctious that when the phone rang, which was just out of sight of the kitchen,...

You can’t open a webpage, a newspaper, or turn to your video channel without someone somewhere coving the story that Sears went into bankruptcy...

A lot of retailers write me about their fears. Fear of not doing enough to gain market share. Fear of not having the training they need. Fear of...

Imagine if this was your retail business: “Given our view that Bed Bath & Beyond was unable to post positive comps this last holiday season...

Wondering how to prepare your store for the holidays?

Online mattress company Casper is opening 200 stores across the US; online consignment store ThredUp is planning 100, and don’t forget about...

I was tired after my 12-hr journey to get home. I called and ordered a pizza from the local Italian restaurant. While I was a bit annoyed I had...

Retailers often ask me, How can I bring more customers to my business?

As I walked past a Brookstone in an airport one Sunday afternoon several years ago, a guy was clearly teaching his associates how to sell their...