The Retail Doctor Blog

customer experience warehousization

July 30, 2021

3 Ways To Keep Your Store From Being Just A Warehouse

When it comes to customer experience, many businesses have abandoned personal contact making their stores little more th...

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August cash flow tips for retailers

July 27, 2021

5 Cash Flow Tips For Retailers In August

Whether you call it your bankroll, your finances, or how much money you have in your pocket, cash flow is its movement i...

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August 3, 2021

Suggestive Selling: How to Train Your Employees in Add-On Sales

The right add-on sales tactics drive margins and delight customers. But the wrong add-on sales techniques? Well, those c...

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Wearing blinders

August 3, 2021

How To Increase Retail Sales: Realize It’s Not All About You

One time I was interviewed for a CNBC story on how CareerCast says working retail is one of the worst jobs you could hav...

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Get training to stick like gum

July 19, 2021

How To Get Employee Sales Training To Stick

Customers go online to buy - frequently replacement purchases - but go to stores to discover. That moment of discovery n...

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retail customer service expectations

July 15, 2021

What To Do When Your Retail Customer Service Fails Miserably

It’s been said that a brand is a promise of an emotional payoff of a purchase. I believe customer service is the level o...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN