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10 Ways To Arrange Your Store When It Is Crowded With Merchandise In December

Holiday merchandising is always hard.  A lifetime ago I managed a western wear store in South Coast Plaza, the nation’s number one mall, and I...

Are Your Employees Building Up Your Online Store While Sabotaging Your Margins?

A lot of attention is being given to how online retail is growing. But what if that growth isn't coming entirely from consumer demand, but...

How To Improve Your Email Marketing To Increase Retail Sales During December

We've officially begun the holiday season and retailers are all over the map with their holiday retail sales predictions.

Here's mine: I expect ...

LinkedIn’s Top Voices Retail 2018 | Here’s What Drives Me

This past week I was named as one of the top voices in retail on LinkedIn along with others including NBC reporter Lauren Thomas. I figured my...

8 Ways To Use Small Business Saturday To Grow Holiday Retail Sales

 

Looking for a strong way to promote your business and how to attract customers using Small Business Saturday? 

It's Not Boredom, Your Associates Have Retail Hypnosis

Sleeping with the Eyes Open, a 1929 study, theorized that people in monotonous situations tended to enter a sleep-like state without closing their...

9 Best Practices To Get Shoppers To Buy During the Holidays

I usually stay away from writing best practice posts because what can be a best practice for one retailer doesn’t apply to another. In this case,...

Holiday Preparations: A 30 Minute Pre-check For Your Store

At this time of year, there are loads of holiday preparations articles about how retailers can have a better holiday season. I’ve seen everything...

How Should You Handle Shoppers With Bratty Kids In Tow?

My mom used to tell stories about my middle brother. He was so rambunctious that when the phone rang, which was just out of sight of the kitchen,...

5 Giant Takeaways To Heed From Sears Withering Bankruptcy Tale

You can’t open a webpage, a newspaper, or turn to your video channel without someone somewhere coving the story that Sears went into bankruptcy...

How To Overcome Fear of Failure In Your Business

A lot of retailers write me about their fears. Fear of not doing enough to gain market share. Fear of not having the training they need. Fear of...

To Compete With Amazon Try This In Your Store Instead Of Coupons Or Discounts

Imagine if this was your retail business: “Given our view that Bed Bath & Beyond was unable to post positive comps this last holiday season...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win