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The Retail Doctor's Blog


Attract, Close & Delight Your Customers

What To Do When Your Retail Customer Service Fails Miserably

Bob Phibbs

It’s been said that a brand is a promise of an emotional payoff of a purchase.

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Topics: retail customer service,, training for retail customer service

How to Find Strength In Being A Brick and Mortar Retail Store

Bob Phibbs

This is a post for retailers with physical stores competing with online shopping and technology that threatens their retail sales.

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Topics: Retail Sales, Online shopping, Retail Sales Training

How to Have a Retail Sales Year You're Not Ashamed Of - Six Steps

Bob Phibbs

The close of another year is upon us. For some, it was record-breakingly good.

One thing that is true across the board, this was a year fraught with ups and downs -from higher prices, from employees feeling more confident about leaving for something better, political crisises around the globe and yes, from Amazon.

Did you miss some opportunities? I know I did.

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Topics: Retail Sales, Mindset, goal

10 Best Retail Sales Blog Posts of 2016

Bob Phibbs

I write hundreds of blogs per year all focused on how to grow retail sales, attract new customers and improve retailers marketing and training.

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Topics: Retail Sales, Marketing, Retail Sales Training, conversion rate

7 Reviews To Do Now To Win Retail Sales In 2017

Bob Phibbs

I recently did a review of my website and marketing materials. While it was a bit tough to look at some of the mistakes I made, I would rather look now and make changes rather than ignoring them and having potential clients question my abilities.

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Topics: Retail Sales

How To Fix Your Retail Sales - The Challenge

Bob Phibbs

Many retail brand managers, store owners, and managers are shaking their heads in frustration trying to figure out what they are missing to be able to increase sales.

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Topics: Retail Sales Training, retal sales, conversion rate

10 Easy Ways To Get Customers To Write Reviews That Boost Retail Sales

Bob Phibbs

Customer reviews are very influential and can increase your sales more than marketing with a paid ad but can be hard to get. Here’s 10 proven tips to get customers to review your business online.

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Topics: Marketing, customer experience, customer engagement

7 Ways How To Get Higher Sales Using The Best Selling Techniques In Retail

Bob Phibbs

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Looking for effortless retail sales training that can transform your staff? 

Are you willing to do the hard work to achieve it?

Sorry, is isn't easy to transform your staff into selling powerhouses.

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Topics: Retail Sales, Retail Sales Training

How To Close Retail Sales: Identify The Customer Conversion Points

Bob Phibbs

I can’t tell you how many people ask me to speak at a whole seminar on tricks how to close a sale.

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Topics: conversion rate, increase retail sales, retail conversion rate

5 Ways To Sell Customers A New Identity Using Emotional Selling

Bob Phibbs

You know where so many retail salespeople go wrong?

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Topics: Retail Sales, selling

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