The Retail Doctor Blog

I might have been a nut, but I actually liked working retail during the holidays. 

When Small Business Saturday began nearly a decade ago (thanks to American Express as a marketing campaign for cardmembers), few retailers took...

Online retail sales training can be the best way for a retailer increase their customer experience by turning their retail sales associates into...

If you’re looking for the top skills for how to be a good shop assistant or assistant store manager, you’ve come to the right post. So many...

If you’re trying to grow your retail sales, role play has to be an essential part of your daily practice. Retailers who are struggling think their...

While a lot of people moan about fewer people going to the mall, what really matters is improving conversion rates of those who just enter your...

I first stepped into Barney’s in New York City in 1993 because it was one of the only high-end men’s clothing stores that featured exceptional new...

I expect it is going to be a great August for retail sales. Not because it’s back-to-school season but because of announced new tariffs.

I used to work under a high-pressure bonus program. It was everything to hit goal for the month. Some guys would do incredible deals with shoppers...

I was talking to a frustrated CEO last week. Their number one store was failing and he felt it was the manager’s fault.

I remember a buddy of mine who went to work for Circuit City. He did a great job and was promoted many times. Because each employee’s paycheck was...

Oracle NetSuite and I partnered on a new survey to find out exactly where the disconnect between shoppers and retailers is occurring by...