The Retail Doctor Blog

If you’re trying to grow your retail sales, role play has to be an essential part of your daily practice. Retailers who are struggling think their...

While a lot of people moan about fewer people going to the mall, what really matters is your conversion rate of those who just enter your shop...

I first stepped into Barney’s in New York City in 1993 because it was one of the only high-end men’s clothing stores that featured exceptional new...

I expect it is going to be a great August for retail sales. Not because it’s back-to-school season but because of announced new tariffs.

I used to work under a high-pressure bonus program. It was everything to hit goal for the month. Some guys would do incredible deals with shoppers...

I was talking to a frustrated CEO last week. Their number one store was failing and he felt it was the manager’s fault.

I remember a buddy of mine who went to work for Circuit City. He did a great job and was promoted many times. Because each employee’s paycheck was...

Oracle NetSuite and I partnered on a new survey to find out exactly where the disconnect between shoppers and retailers is occurring by...

No matter what you sell, there is nothing more frustrating than trying to figure out why a shopper didn’t buy from you. Or another way to put it...

It’s been a tough last few months for brick and mortar retailers as many are reporting lower same-store sales like GAP, Kohl’s and Nordstrom while...

I am celebrating 25 years as the Retail Doctor. I put myself through college working at the Broadway Department Store. Back then, before someone...

A friend of mine received a disturbing product recall on his Pacifica van – the ball joint on the front wheel could break with catastrophic...