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Retail Podcast 221: Martin Lindstrom | Legacy Brands Are Toast

Bob Phibbs interviewed the author of Buyology - Truth and Lies About Why We Buy, Brandwashed - Tricks Companies Use to Manipulate Our Minds and...

Retail Podcast 220: Luke Kingsnorth, CEO Charles Tyrwhitt | Building a global brand

Bob Phibbs interviewed CEO Charles Tyrwhitt on building a family business into a global omnichannel retailer. The British clothing retailer...

Retail Podcast 219: Al Gerrie, CEO Zig Zag | Retail's Dirty Secret: Returns

Bob Phibbs interviewed Al Gerrie, Founder and CEO of ZigZag Global on the challenges of retail returns across the globe, how they vary by country...

Retail Podcast 218: Barrie Brown, CEO Sleep Store | Cleanliness Pays Off

Bob Phibbs interviewed Barrie Brown, CEO Sleep Store about his progress up the ranks to running multiple locations and eventually landing in his...

Podcast 217: Mark Fletcher Owner NewsXpress AU | Finding Out How Sarcasm Can Sell

Bob Phibbs interviewed Mark Fletcher CEO NewsXpress AU on how understanding their Millennial customers led to selling gifts to people who want to...

Podcast 216: Mark Kilens, VP of Content and Community at Drift | The Conversations You Have With Customers

Bob Phibbs interviewed Mark Kilens, VP of Content and Community at Drift. Mark talked about his early days working at a college bookstore, how to...

Podcast 215: Nitin Mantani, CEO PredictSpring | It's About Transparency And Convenience

 Bob Phibbs interviewed Nitin Mantani, CEO PredictSpring while attending ShopTalk19. Nitin talked about his early days at Google Shopping, how...

Podcast 213: Tammi Ketterman, Ketterman's Jewelers | Customer Triggers Spark Sales

 Bob Phibbs interviewed Tammi Ketterman from Ketterman's Jewelers in Leesburg, Virginia. Tammi talked about the importance of sense triggers,...

Podcast 214: Chris Bossola, CEO Need Supply | The New Luxury Millennial Customer

 Bob Phibbs interviewed Chris Bossola while attending ShopTalk19. Chris talked about the new Millennial luxury customer he serves, their buying...

Podcast 212: Roy Erez, CEO Loop Commerce | Uncoupling Gifting From Shipping

Bob Phibbs interviewed Roy Erez, CEO Loop Commerce while attending ShopTalk19. We discussed his experience selling personal computers back in the...

Podcast 211: Jon and Gila Kurtz, Founders Dog Is Good | Building A Brand From An Idea To Product

Bob Phibbs interviewed Jon and Gila Kurtz, founders of Dog Is Good a pet products company based in Los Alamitos, CA. While attending SuiteWorld...

Episode 210: Apu Gupta, CEO Curalate | Social Commerce Mistakes and Opportunities

Bob Phibbs interviewed Apu Gupta, CEO of Curalate who unpacks the breadth of social commerce activities you need to engage in, understanding what...

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