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Retail Podcast 316: Paco Underhill on the Science of Age When it Comes to Retail

Bob Phibbs interviewed Paco Underhill, author of "Why We Buy" and environmental psychologist. In this episode Bob and Paco talked about the...

Retail Podcast 315: Joe and John Gaither on Differentiating Your Product

Bob Phibbs interviewed Joe and John Gaither of Feetures.com. In this episode Bob, John and Joe talked about differentiating your products and...

Retail Podcast 314: Alex Shuford on How to Manage Expectations When It Comes to Customer Service

Bob Phibbs interviewed Alex Shuford, CEO of ARRA, HF Companies. In this episode Bob and Alex talked about managing expectations when it comes to...

Retail Podcast 313: Dr. Emmanuel Probst on How to Succeed in a Saturated Market

Bob Phibbs interviewed Dr. Emmanuel Probst, Author of Brand Hacks: How to Build Brands by Fulfilling the Human Quest for Meaning and Teacher at...

Retail Podcast 312: Melissa Agnes on Managing Retail Crisis in a Digital Age

Bob Phibbs interviewed Melissa Agnes, Crisis Management Strategist. In this episode Bob and Melissa talked about unconscious product judgements...

Retail Podcast 311: Rick West on Eliminating Shopper Recall

Bob Phibbs interviewed Rick West of Field Agent. In this episode Bob and Rick talked about eliminating shopper recall and capturing the real...

Retail Podcast 310: Tom Shay on How Independent Retailers Can Compete with Big Box Stores

Bob Phibbs interviewed Tom Shay of Profits Plus. In this episode Bob and Tom talked about putting the fun in retail and how independent retailers...

Retail Podcast 309: Ashley Merrill on the Right Way to Capitalize on Consumer Trends

Bob Phibbs interviewed Ashley Merrill, CEO and Founder of Lunya. In this episode Bob and Ashley talk about  how functionality is key, how to find...

Retail Podcast 308: Bob Phibbs on what a retailer really needs to do to compete with online retailers

Bob Phibbs talks about what a retailer really needs to do to compete with online retailers and adopting the right mindset. 

Retail Podcast 307: Greg Goodwin On How To Ensure Your Retail Brand Responds To Change Effectively

Bob Phibbs interviewed Greg Goodwin, President of Friar Tux. In this episode Bob and Greg speak about ensuring your retail brand responds to...

Retail Podcast 306: Andy Heck on the Key To Selling Diverse Product  Lines In Retail

Bob Phibbs interviewed Andy Heck, President of Alpin Haus, about selling diverse products in retail, ensuring employees are knowledgable about...

Retail Podcast 305: Heidi Owen West on Understanding Your Store's Purpose

Bob Phibbs interviewed Heidi Owen West on aligning your mission, customer experience and understanding your store's purpose. 

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