Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

Rotten retail manager
9 Sure Signs Of A Rotten Retail Manager

A rotten retail manager shows up in nine behaviors: not knowing what is happening on their own floor, not being able to ...

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How Does Online Retail Sales Training Work?

Retailers, are you meeting your retail employees' training needs? Online retail sales training programs can help you pro...

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Salesperson
Selling In A Retail Store: Can You Be A Natural Born Salesperson?

He’s a natural-born salesman. When I hear that phrase, it is often being used as a dig. It implies being a good salesper...

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Two sales clerks waving hello
Retail Sales Training: The 5 Words That Kill Your Sale

"Hi, How are you today?" You've heard it thousands of times when shopping in the mall. You've probably heard your employ...

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