Posts by Bob Phibbs, the Retail Doctor
Updated May 30, 2024 Have you ever visited one of your favorite retailers only to discover an empty store with a For Lea...
"How to approach a customer?" I’m often asked in my role as a retail consultant. Whether that question comes from a reta...
Using a thank you in business is more than just those two words. From the time I was in seventh grade until I graduated ...
When you use storytelling in retail, shoppers quickly become engaged. That is especially important in retail sales becau...