Posts by Bob Phibbs, the Retail Doctor
Updated January 16, 2024. You only have one shot at training new hires in your retail store. One. You don't get a do-ove...
Online reviews expose your small business reputation in various places across social media. While thinking about writing...
Updated August 5, 2024 Have you ever been jilted and blamed the other person for being a jerk? We all have. Not until a ...
Updated February 6, 2024 A shared laugh in a store makes everyone relax. While shopping and selling, laughter lowers our...