Posts by Bob Phibbs, the Retail Doctor
Ever been at a great dinner and used the salt instead of the pepper? The whole entree is ruined. This retail sales train...
Updated April 26, 2024 “How can I sell more to customers?” is frequently asked by retailers of all sizes. And it’s a sma...
Updated July 4, 2026 Brick-and-mortar retailers have a finite client base, only so many people walk into your store on a...
So many times, we concentrate on a transaction value instead of the lifetime value of a customer. When I worked in the c...