Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

What To Do When You Don’t Like To Sell

Independent retailers with one location represent 95% of all retailing in the US; yet many don’t like to sell their own ...

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5 Pitfalls of DIY Retail Sales Training in Your Store

Updated August 1, 2024 While I love speaking to retailers and providing retail sales training on how to sell better in t...

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10 Benefits of Online Retail Sales Training

I used to think online retail sales training would be impossible to deliver in a compelling way that would grow sales. B...

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How to Greet Customers in Retail Stores and Keep Them Engaged

Updated September 22, 2026 How you greet a customer in the first few seconds decides whether they buy or walk out. Below...

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