Updated August 1, 2024 The surveys show that approximately half of consumers reported experiencing a problem on their la...
Read The ArticleWhen well-meaning friends ask how you are, do you answer, “I’m so busy,” and then drone on? Have you tweeted how “buried...
Read The ArticleI made a dessert for some friends the other night. When one of my guests took a bite, her face soured; she said it taste...
Read The ArticleUpdated April 19, 2024 Let’s stop kidding each other and be honest…When a customer's experience in your store was crappy...
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