Bob Phibbs Posts by Bob Phibbs

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7 Customer Service Techniques To Increase Sales Right Now

Updated October 3, 2024 In retail, customer service often matters more than the price tag. When people find the perfect ...

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retail merchandising
Influence Customers With Retail Merchandising for Higher Sales

Retail merchandising influences shoppers by slowing them down and focusing their attention with curated product, a clear...

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Is Your Aversion To Selling Holding Back Your Store’s Sales?

An aversion to selling is everywhere in the retail industry. Former Apple Retail Chief Angela Ahrendts said awhile back,...

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retail store employee managing operations
Retail Store Operations: A Guide to Running Multiple Locations

Do you have a solid retail store operations strategy? According to McKinsey’s Future of Retail Operations report, “Brick...

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