Bob Phibbs Posts by Bob Phibbs

Playing Jenga
7 Critical Tips for Specialty Retailers Navigating the Amazon Era

Before I share how specialty retailers can survive and thrive, I have a question for you... Have you ever played Jenga? ...

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Penny pinching
5 Cost-Saving Initiatives Your Retail Operation Must Have

Updated June 18, 2024. They say you must spend money to make money, but saving money also makes money. In retail, cost s...

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Training Seasonal Retail Employees
9 Tips For Hiring And Training Seasonal Retail Sales Employees

Updated September 26, 2024 Let’s be frank when it comes to hiring and training seasonal retail sales associates... You o...

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Movie watching analogy for relationship selling
How to Learn Relationship Selling and Close More Sales

I train a lot of retail stores how to sell using a fairly detailed process. You can’t just wing it. If you're wondering ...

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