The retail sales team is the public face of your company, the front line of customer relations, and defines the company ...
Read The ArticleBefore its opening, I was asked to visit a franchise to evaluate the new crew. I discovered the team members were bland,...
Read The ArticleI still remember the day President John Kennedy was assassinated. I was home with my mom, and the door-to-door Fuller br...
Read The ArticleLet’s be honest. A lot of people are afraid of retail salespeople. For that matter, they are afraid of anyone who says t...
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