The Retail Doctor Blog
12 Essential Retail Manager Skills: What Separates Good Managers from Great Ones
Updated September 21, 2026 The best retail managers combine multi-tasking, decision-making, and financial acumen, not ju...
Resolve Retail Customer Complaints in 4 Easy Steps
To resolve a retail customer complaint, use four steps: listen without interrupting, acknowledge their frustration, offe...
To Compete With Amazon Try Adding On Instead of Discounts
Best for: multi-location chains that keep discounting to compete with Amazon and want a way off that treadmill. Retail t...
The Disconnect of Retail Salespeople To Happiness
To succeed in retail, especially luxury retail, employees must be taught that a customer is not just another chance to s...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth