The Retail Doctor Blog

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Resolve Retail Customer Complaints in 4 Easy Steps

It's never easy dealing with a retail customer service issue. Sometimes it may seem like someone is looking for trouble,...

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To Compete With Amazon Try Adding On Instead of Discounts

Best for: multi-location chains that keep discounting to compete with Amazon and want a way off that treadmill. Retail t...

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The Disconnect of Retail Salespeople To Happiness

To succeed in retail, especially luxury retail, employees must be taught that a customer is not just another chance to s...

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Best Cross Selling and Upselling in Retail Tips

Updated August 1, 2024 Cross-selling and upselling in retail are the foundations of raising the average ticket. Cross-se...

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