Bob Phibbs Posts by Bob Phibbs

Customer and salesperson unengaged
Do you Provide an Engaging Customer Experience? Take This Quiz

Published November 10, 2017. Updated September 6, 2022. A lot is written about customer engagement in retail. How retail...

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shelves displaying product
What Is Merchandising? Displays That Move Merch [Case Study]

Ever wonder if great displays can really affect sales? We all do. AMG Strategic Advisors released the results from a hig...

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Salesperson balancing inventory
Balancing Inventory: Making Friends With Retail Pricing and Clearance Sales

Updated for relevance January 17, 2024. What is the difference between a clearance and a sale? A sale is often a specifi...

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Softball team in training
How To Improve Your Retail Sales With Role Play

Nine powerful tips to improve this essential part of your sales training and grow your retail sales Are you looking for ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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