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Management has the ability to make or break a team of retail employees. Too strict and few will want to work for the leader, too lax and the store...

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I was staying at the Midlands Park Hotel in Portlaoise Ireland and walked into the restaurant to have breakfast. I’d never seen a breakfast buffet...

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Looking for ideas to keep employees busy?

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In the retail world, customer service often matters more than the price tag. When people find the perfect fit, they're usually willing to find a...

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They say you have to spend money to make money, but you also have to save money to make money. 

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Retail brands are in trouble. Even top brands like Nine West and Bon Ton have gone belly up.

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Starbucks Shows Why Retailers Must Be The Drivers Of Social Change

This past week, Starbucks announced they were closing 8000 of their US locations for bias training after a manager called Philadelphia police to...

48 MUST Ask Questions To Help You Select The Best Point Of Sale POS Retail Software

A question I’m asked frequently is how to select the best POS system software.  It’s important because a point of sale system for small business...

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When I was selling cowboy clothes in the Santa Monica Place mall back in 1982, I received a call. “I’m Kris Kristofferson’s manager, do you have a...

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