Bob Phibbs Posts by Bob Phibbs

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How to Fix 2022’s Problems in the Retail Industry

The retail industry faces various problems, from overstock and theft to labor shortages and high return rates. Any CEO c...

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Celebrate Your Retail Employees With These Thoughtful Gifts

Looking for an extraordinary and inspiring gift for your retail employees? The Retail Doctor has the answer with this gi...

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If You Have Fears Of A Retail Recession, Take Hope

You can’t open your browser without someone somewhere scaring you about an upcoming cataclysmic recession. A bit of educ...

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10 Easily Overlooked Customer Service Tips

Updated May 29, 2024 When was the last time you had a negative customer service experience? As a retailer, ensuring that...

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