Bob Phibbs Posts by Bob Phibbs

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10 Ways to Master the Art of Getting Your Retail Employees to Listen

Honing your listening skills can significantly impact the success of your store. As a trained conductor, I've learned th...

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Are You Overlooking This Advanced Retail Selling Technique?

One of the most basic elements of any retail sales training program is covering the features and benefits of the product...

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Lemonade Day: Teaching Entrepreneurship

National Lemonade Day is Sun. May 4, 2025 Lemonade Day is a powerful learning experience that reinforces the importance ...

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10 Ways ChatGPT Is Transforming Retail Shopping Experiences

Have you heard of generative AI? It's the technology that helps computers learn and create things on their own. I wrote ...

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