Bob Phibbs Posts by Bob Phibbs

illustration of salesman talking too much
5 Ways How To Sell More By Talking Less

How do you become a good retail sales associate and move visitors from shoppers to customers? In the Broadway musical Ha...

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People talking and listening through tin cans with a string
Shared Business Wisdom From Fellow Entrepreneurs

One of the best pieces of advice I ever received came from Tony Robbins, “You better come up with a brand no one else ca...

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10 Ways to Master the Art of Getting Your Retail Employees to Listen

Honing your listening skills can significantly impact the success of your store. As a trained conductor, I've learned th...

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10 Ways ChatGPT Is Transforming Retail Shopping Experiences

Have you heard of generative AI? It's the technology that helps computers learn and create things on their own. I wrote ...

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