Bob Phibbs Posts by Bob Phibbs

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How Associates Selling With Their Own Wallets Are Killing Your Retail Sales

Let’s be honest. A lot of people are afraid of retail salespeople. For that matter, they are afraid of anyone who says t...

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9 Fresh Ideas In Retail Merchandising

Retail merchandising is how you attract customers away from mindlessly strolling by your store, driving past in their ca...

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Not closing the sale
8 Reasons Why Customers Don’t Buy From You

No matter what you sell, there is nothing more frustrating than trying to figure out why a shopper didn’t buy from you. ...

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Retailers Are you Blaming the Customer or Selling the Experience?

I love checking out art museums on vacation. I usually meet the docent because I stand too close to the artwork and get ...

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