Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

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Purchasing An Alien For Christmas Showed Why Brick And Mortar Retailing Matters

I always wanted to be the great uncle. You know, the one who really made something special for a kid during the holidays...

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How To Sell Your Boss On Why You Need Sales Training

I sat next to a young woman on a plane to Chicago who was on the second leg of a trip home from Boston to Seattle. Her f...

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The Shocking Similarity of Rural and Big City Retailers

I was interviewed by Becky McCray for her blog "Small Biz Survival" I'm reposting here since many readers are Main Stree...

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How You Can Tell When A Retail Employee Is Going To Quit

Retailers often fear an employee quitting because it will come at the worst time: before a sale, during a busy period, o...

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