Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

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Retail Signage: Examples of How Not To Talk To Your Customers [Pics]

When you are coming up with signage for your retail store, you must be careful you don't upset customers unknowingly. As...

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Retail Employee Training Program: How To Help New Employees Succeed

Updated August 9, 2024 Helping new employees succeed in your retail store is best accomplished with a retail sales train...

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The Difference Between Training And Educating Your Retail Sales Staff

Randy, a friend of mine, shared a story with me that might resonate with you about mixing up your sales process. He was ...

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3 Upselling Tips for Retailers

Updated August 16, 2024 Upselling is about challenging customer preconceptions and getting them to see the value behind ...

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