Posts by Bob Phibbs, the Retail Doctor
Why Your Customer Service Has To Include Selling
“I need more customers!” “I need to know how to attract more customers!” These are common refrains from business owners ...
Customer Service: Are You Losing Business Juggling Too Many Customers?
Some amount of juggling customers is necessary for any retail store looking to provide customer service. Unless your mod...
Hiring and Firing: Terminating Your Bad New Employees
As a retail consultant, I'm often asked what is one of the best practices of successful retailers. It's simple. They get...
How To Increase Retail Sales Per Square Foot
It’s one of the most asked questions I hear, “How can I increase my retail sales?” You can call it increasing conversion...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth