Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

Kids playing tag
Greeting Your Customer: Tagging Leads to Higher Retail Sales

Shoppers are time-pressing and running in and out of your store, not necessarily knowing what they want. The average sho...

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Store consultant doing physical makeover
4 Retail Store Design Tips That Drive Sales

Updated May 9, 2024 Consider how the layout of your favorite grocery store makes your shopping trip a breeze. I personal...

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Sign saying Coupon
7 Reasons Discounts and Coupons Shouldn't Be Used For Your Retail Marketing

Untrained marketers who say we need to do something always go the easy way - discounts. It takes very little imagination...

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salesman telling story to seated couple
Retail Sales Training Tip: Use Story Selling

Retail sales training for associates has to be more than hammering employees over the head about facts, facts, facts. Wh...

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