Posts by Bob Phibbs, the Retail Doctor
Retail sales training works when you hold your crew accountable to it. It fails when you don't. The training is almost n...
The counter is your enemy. Get behind it and you're selling across a barrier, and a barrier turns help into a transactio...
Two moves grow sales in the fitting room: get every shopper to try it on, and keep handing them options while they're in...
AI retail sales training uses AI role-play to let an associate practice real selling conversations before they ever face...