Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

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Hidden Forces: How To Silently Guide Your Shoppers' Choices

Updated May 23, 2024 Attracting customers as a primary objective can be a misnomer. Many retailers look to attract custo...

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The Dirty Truth: 7 Hidden Reasons Behind Poor Retail Store Cleanliness

Updated September 11, 2024 Despite tens of thousands of viral TikTok #CleanTok videos, many retailers still show a psych...

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Defensive Selling Isn't Customer Service: Insights for Retail Managers

Defensive selling is a sales approach typically driven by a sales associate's anxiety and the assumption that a customer...

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Sanjeev Siotia, Manhattan Associates CTO
Unifying Supply Chain Commerce: A Close Look at Manhattan Associates' Momentum Event

Manhattan Associates invited me to their Momentum user event in Phoenix, where CEO Eddie Capel introduced the theme “Mov...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

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