Posts by Bob Phibbs, the Retail Doctor
        
        
      
			  A silent revolution is taking place. It's not about the latest technology or the newest product trends. Instead, it's ab...
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			  Local businesses face many challenges, so the roles of downtown associations, chambers of commerce, and business allianc...
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			  As an experienced sales trainer, I've seen my share of role-playing sessions go wrong, with people expected to soar fail...
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			  A recent webinar, "From Grumpy to Great: Because Happy Employees Don't Spit In Your Coffee," brought together Paul Landr...
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