Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

How To Set A New Direction For Your Stores

The start of a New Year is a good time to assess where you’ve been and where you want to go. Otherwise, it can be just t...

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Three Customer Frustrations About Your Retail Store

Updated November 21, 2024 Matt, a friend of mine, heard about a big electronics store closing from one of his friends. H...

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Essential Sales Training for Defining Moments in Retail

Updated April 30, 2024 The moment of truth arrives in a retail store as a customer asks a question, but just before they...

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Retailers: Here's How to Manage Your December Cash Flow

For most retailers, cash flow at the end of a year is overwhelming. With ongoing supply chain disruptions and limited oc...

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