Posts about Retail Sales Training (2)
Do Shoppers Want to Be Left Alone in Stores?
No. Shoppers want to be left alone by an associate who opens with "Can I help you find anything?" They welcome one who e...
How Do You Measure the ROI of Retail Sales Training?
You measure it by scoring selling behavior on an unannounced shop before anyone trains, scoring it again at six months, ...
How Do I Train Retail Employees So the Training Sticks?
Training sticks when it moves an employee through the four stages of competence: teach the skill, role-play it, then dri...
Why Do Customers Say They'll Be Back and Never Come Back?
Because nothing got resolved and nothing got scheduled. "I need to think about it" is almost never about thinking. It is...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth