Posts about Retail Sales Training (3)

24 Do's and Don'ts of Customer Service by Personality Style

Personality styles have fascinated salespeople since the Greeks first identified them as the Four Temperaments. That’s b...

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Retail Customer Service: How to Switch from One Shopper to Another

Many decades ago, when I was first starting out as a commissioned salesman, I had a very good customer, who went by the ...

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Retail Sales Training for the Moments of Truth in Retail

The moment of truth arrives in a retail store as a customer asks a question but just before they get an answer, the cust...

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11 Benefits of Mystery Shops For Retailers

Have you heard of the runaway success of the burger franchise Five Guys? What's one of the big reasons Five Guys has bee...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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