Posts about Customer Service (5)

Difficult customer
Resolve Retail Customer Complaints in 4 Easy Steps

It's never easy dealing with a retail customer service issue. Sometimes it may seem like someone is looking for trouble,...

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They Say Retail Is Dead ...

Is retail dead? No, but brands must prioritize connection over transaction. In 2017, Ralph Lauren closed its New York Ci...

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Saleswoman talking to customer
7 Customer Service Techniques To Increase Sales Right Now

In the retail world, customer service often matters more than the price tag. When people find the perfect fit, they're u...

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salesman shaking hands with customer
14 Ideas for Effective Retail Customer Service Training

Retail customer service training aims to create an exceptional customer experience. So, what goals do you focus on when ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.