Posts about Customer Service (5)

how to monitor online reviews for retailers
Online Reputation: How to Monitor and Respond to Customer Reviews

Online reviews expose your small business reputation in a variety of places across social media. While thinking about wr...

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Robot dance customer service
Doing the Robot Dance - Why Customers Stop Talking to Retail Employees

Has this ever happened to you? You walk into a store you haven’t been in before because you saw something online, saw a ...

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Retail Training - How To Effectively Develop The Best Sales Skills

Looking for the easy answer for how to develop the best retail sales skills? Knowing isn’t the problem… Let’s be honest,...

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How To Leave Excuses Behind, Dig In, And Grow Retail Sales

As the pandemic ebbs in the USA, a growing number of retailers are finding excuses why they can't move forward with thei...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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