It's never easy dealing with a retail customer service issue. Sometimes it may seem like someone is looking for trouble,...
Read The ArticleIs retail dead? No, but brands must prioritize connection over transaction. In 2017, Ralph Lauren closed its New York Ci...
Read The ArticleIn the retail world, customer service often matters more than the price tag. When people find the perfect fit, they're u...
Read The ArticleRetail customer service training aims to create an exceptional customer experience. So, what goals do you focus on when ...
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