The retail sales team is the public face of your company, the front line of customer relations, and defines the company ...Read The Article
What is the current state of the retail industry? To no one’s surprise, most retailers see customer service as their mos...Read The Article
When business slows down, it is easy to become despondent or lazy. Whether you had a great year or not-so-great, it’s ea...Read The Article
I'd been with my dad at the Carolinas Medical Center in Charlotte for several days. The first day I walked in, I noticed...Read The Article
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.