Posts about Customer Service (7)

4 Retail Sales Training Techniques to Reinvent the Customer Experience

The retail sales team is the public face of your company, the front line of customer relations, and defines the company ...

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Are You Guilty of These 10 Shocking Best Practices Blunders?

What is the current state of the retail industry? To no one’s surprise, most retailers see customer service as their mos...

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3 Steps For How To Motivate Yourself And Increase Retail Sales When It’s Slow

When business slows down, it is easy to become despondent or lazy. Whether you had a great year or not-so-great, it’s ea...

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Excellent Customer Service Starts With A Positive Attitude

I'd been with my dad at the Carolinas Medical Center in Charlotte for several days. The first day I walked in, I noticed...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.