Posts about Customer Service (4)

Retail Customer Service Training: 14 Ideas, Plus Examples

The goal of retail customer service training is to create an exceptional customer experience. So, what do you focus on w...

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10 Customer Service Techniques to Help You Grow Sales

Customer service techniques should be at the top of your list when you consider how to increase sales in retail. While g...

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Is Your Garden Center Doomed Because of Rotten Customer Service?

Garden center retail stores should be the best places to find great customer service. Maybe I’m spoiled... This is how g...

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7 Critical Tips for Specialty Retailers in the Amazon Era

Before I share how specialty retailers can survive and thrive, I have a question for you... Have you ever played Jenga? ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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