Many decades ago, when I was first starting out as a commissioned salesman, I had a very good customer, who went by the ...
Read The ArticleSo many times, we concentrate on a transaction value instead of the lifetime value of a customer. When I worked in the c...
Read The ArticleFor years we’ve heard that employee expenses are driving retail profit margins down; as a result, labor hours were cut. ...
Read The ArticleRetail customer service skills are essential to your store’s bottom line. Skilled employees set you apart from the compe...
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