Posts about Customer Service (3)

Greeting a customer
How to Greet Customers in Retail Stores

Do your employees know how to greet customers the right way? If not, you could be losing valuable sales and revenue-boos...

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Difficult customer
Resolve Retail Customer Complaints in 4 Easy Steps

It's never easy dealing with a retail customer service issue. Sometimes it may seem like someone is looking to find trou...

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Is Retail Dead in 2021?

Is retail dead? No, but brands must prioritize connection over transaction.  In 2017, Ralph Lauren closed its New York C...

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7 Customer Service Techniques To Increase Sales Right Now

In the retail world, customer service often matters more than the price tag. When people find the perfect fit, they're u...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.