Posts about Customer Service (6)

salesman shaking hands with customer
14 Ideas for Effective Retail Customer Service Training

Retail customer service training aims to create an exceptional customer experience. So, what goals do you focus on when ...

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Grow sales lemonade stand
10 Customer Service Techniques to Help You Grow Sales

Customer service techniques should be at the top of your list when you consider how to increase sales in retail. While g...

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Is Your Garden Center Doomed Because of Rotten Customer Service?

Garden center retail stores should be the best places to find great customer service. Maybe I’m spoiled... This is how g...

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Playing Jenga
7 Critical Tips for Specialty Retailers Navigating the Amazon Era

Before I share how specialty retailers can survive and thrive, I have a question for you... Have you ever played Jenga? ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN