Posts about Customer Service (6)

Angry Customer
One More Reason Customers Don't Return To Retail Stores

Let’s stop kidding each other and be honest…When a customers' experience in your store was crappy, they won’t be back. A...

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How To Correct The 5 Biggest Salesperson Turnoffs For Retail Customers

Untrained retail employees often think merchandise sells itself. That if a customer wants something, they’ll tell you. T...

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Connecting with a shopper
Retail Customer Experience That Works: Connecting With Shoppers

The day I started to actually wash and condition my face was the day a spa esthetician made it clear that for a guy in m...

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Engage retail customers
How To Engage Retail Customers Begins With A Wow Moment

For retail customers to let down their guard, share their desires, and get over their fears of purchasing, you must get ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.