For years we’ve heard that employee expenses are driving retail profit margins down; as a result, labor hours were cut. ...
Updated August 1, 2024 Retail customer service skills are essential to your store’s bottom line. Skilled employees set y...
Updated September 27, 2024 The first few seconds of a customer’s visit to a retail store are critical to setting the ton...
It's never easy dealing with a retail customer service issue. Sometimes it may seem like someone is looking for trouble,...