Posts about Customer Service (6)

When Retailers Mistake Their Most Important Asset As A Cost

For years we’ve heard that employee expenses are driving retail profit margins down; as a result, labor hours were cut. ...

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7 Retail Customer Service Skills Your Employees Need to Succeed

Updated August 1, 2024 Retail customer service skills are essential to your store’s bottom line. Skilled employees set y...

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How to Greet Customers in Retail Stores and Keep Them Engaged

Updated September 27, 2024 The first few seconds of a customer’s visit to a retail store are critical to setting the ton...

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Resolve Retail Customer Complaints in 4 Easy Steps

It's never easy dealing with a retail customer service issue. Sometimes it may seem like someone is looking for trouble,...

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