Posts about Customer Service (2)

REI cashier not helping customer

Last Mile Letdown: How Retailers Kill Customer Loyalty at Checkout

Retailers spend countless hours and resources training frontline teams to handle difficult customers. But who's addressi...

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woman shopping with headphones on

Unplugged: The Real Reason Your Store Associates Can't Connect With Customers

A silent revolution is taking place. It's not about the latest technology or the newest product trends. Instead, it's ab...

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hardware store associate with customer

Bringing Joy to Retail: The Art of Human Connection in Stores

The art of selling is deeply intertwined with the art of human connection. As a retail speaker and trainer with over 30 ...

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Customer using phone to scan QR code

New Trends in Digital Customer Service: The Evolution of Self-Service Tools

The retail industry has undergone a significant transformation, shifting the focus toward digital customer service, mark...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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