Listening is a skill that either makes you or breaks your store. Maybe it’s because I am also trained as a conductor and...Read The Article
So many times we concentrate on a transaction value instead of the lifetime value of a customer. When I worked in the co...Read The Article
For years we’ve heard that employee expenses are driving retail profit margins down; as a result, labor hours were cut. ...Read The Article
Retail customer service skills are essential to your store’s bottom line. Skilled employees set you apart from the compe...Read The Article
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.