Posts about Customer Service (2)

Customer and salesperson unengaged
Do you Provide an Engaging Customer Experience? Take This Quiz

Published November 10, 2017. Updated September 6, 2022. A lot is written about customer engagement in retail. How retail...

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Female salesperson engaging a shopper
How to Engage Shoppers in Your Store: Say Goodbye to "How Can I Help You?"

Have you ever been in a retail store where the employees all seem like they'd rather be anywhere else but there? Maybe t...

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woman buying colorful shoes in store
Shopping for Relevance: How Retailers Can Increase Sales

With the rise of online shopping, retailers have to work harder than ever to attract and retain customers. Contrary to t...

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Customer service in perfume sales
10 Easily Overlooked Customer Service Tips

When was the last time you had a negative customer service experience? Do you remember? Of course, you do! And how many ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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