Posts about Customer Service (11)

how to boost foot traffic
How to Boost Foot Traffic In A Retail Store: 7 Proven, Timely Tips

Updated December 13, 2023 Boosting foot traffic in today's retail landscape goes beyond the basics. In my book, The Reta...

Read The Article arrow


All Categories

Access My FREE 5-Part Retail Sales Training Email Course!

Access Now
How To Get Customers In The Door: 7 Powerful Strategies You’re Not Using

Graham, a friend of mine, went to a local electronics store to buy a microphone. The young sales associate took him to t...

Read The Article arrow
Frustrated retail employee
Bad Customer Service Examples: 50 Things Retail Employees Shouldn't Do

Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on...

Read The Article arrow
Angry woman brandishing rolling pin
The Causes and Consequences of Bad Customer Service

The reason for a bad customer service experience could be summed up by Lily Tomlin's character Ernestine, "We're the pho...

Read The Article arrow

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN