Posts about Customer Service (13)

frustrated customers waiting in line
Customer Service: Are You Losing Business Juggling Too Many Customers?

Some amount of juggling customers is necessary for any retail store looking to provide customer service. Unless your mod...

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Rewarding Customer Loyalty Without Sacrificing Retail Profits

Luxury shoppers like special, in-person treatment during their shopping experiences. That’s why they prefer brick-and-mo...

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Battling Disruption In Retail Begins With Operational Excellence

A lot of money is chasing the term of disruption in retail. From innovative AI chatbots to new payment solutions, everyo...

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Retail Sales Report From The Mall: Customer Service On Life Support

Updated February 6, 2024 I was in Vegas the week before Christmas. It was a cold-ish night around the dinner hour. The m...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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