Posts about Customer Service (13)
How To Get Customers In The Door: 7 Powerful Strategies You’re Not Using
Updated August 16, 2024 Graham, a friend, went to a local electronics store to buy a microphone. The young sales associa...
Bad Customer Service Examples: 50 Things Retail Employees Shouldn't Do
Updated July 4, 2026 A single bad interaction is often all it takes to lose a customer for good, and once they try a com...
The Causes and Consequences of Bad Customer Service
The reason for a bad customer service experience could be summed up by Lily Tomlin's character Ernestine, "We're the pho...
How To Fix The Fatal Mistake That's Losing You Retail Customers
Updated June 25, 2024 Online retailers and discounters have taken their toll on many brick-and-mortar stores. You might ...
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