Updated August 16, 2024 Graham, a friend, went to a local electronics store to buy a microphone. The young sales associa...
Read The ArticleExcellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on...
Read The ArticleThe reason for a bad customer service experience could be summed up by Lily Tomlin's character Ernestine, "We're the pho...
Read The ArticleUpdated June 25, 2024 Online retailers and discounters have taken their toll on many brick-and-mortar stores. You might ...
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