Posts about Customer Service (12)

How To Fix The Fatal Mistake That's Losing You Retail Customers

Online retailers and discounters have taken their toll on many brick-and-mortar stores. You might be worried that you ar...

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How Your Retail Employees can Create Exceptional Customer Experiences

I was consulting with a new luxury client. I was going to be working on their sales floor, and they told me I would have...

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Thank You In Business: Add This To Make It Meaningful

Using a thank you in business is more than just those two words. From the time I was in seventh grade until I graduated ...

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Customer service checklist with excellent checked

Why Your Customer Service Has To Include Selling

“I need more customers!” “I need to know how to attract more customers!” These are common refrains from business owners ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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