Updated April 18, 2024 How to improve customer service experience? Concentrate on your employees and engage their hearts...
Read The ArticleAs a retail consultant, one of the most valuable pieces of advice I'm asked for from an owner or manager is how to selec...
Read The ArticleMany retailers mistakenly believe their customers are fully aware of all their luxury offerings. For example, when I vis...
Read The ArticleIn the past few weeks, I’ve received two pleas from retailers about to close. They want to know how to attract customers...
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