Updated October 4, 2024 I've written about bad customer service experiences, but this time, I thought you should see wha...
Read The ArticleUpdated September 16, 2024 One of my first clients was a coffee roaster, and I remember the owner recounting a story abo...
Read The ArticlePublished June 11, 2017, Updated August 26, 2022 I have been a loyal Nordstrom shopper for decades. It was the pinnacle ...
Read The ArticleMichael Kors received a lot of attention for announcing they would be closing about 125 retail stores over two years. Co...
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