After attending the NRF Big Show I came upon three tech solutions retailers are using to bolster their in-store efforts ...
Updated April 4, 2024 What is exceptional customer service? It makes that one human being in front of you feel that for ...
It was the summer of '72, I was at my aunt's house in Remington, Virginia. It was early on a beautiful summer night, all...
After an interview at CNN in New York, I was to catch up with my buddy Tony at the new Men’s Nordstrom just down the way...