Posts by Bob Phibbs
How Your Retail Employees can Create Exceptional Customer Experiences
I was consulting with a new luxury client. I was going to be working on their sales floor, and they told me I would have...
Retail Sales Strategy: How to Approach A Customer
"How to approach a customer?" I’m often asked in my role as a retail consultant. Whether that question comes from a reta...
9 Powerful Tips To Grow Retail Sales With Role Play, Even If You Hate It
If you’re trying to grow your retail sales, role play has to be an essential part of your daily practice. Retailers who ...
Thank You In Business: Add This To Make It Meaningful
Using a thank you in business is more than just those two words. From the time I was in seventh grade until I graduated ...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth