Posts by Bob Phibbs
What You As A Retailer Should Do To Deal With Tariffs
I expect it is going to be a great August for retail sales. Not because it’s back-to-school season but because of announ...
The Growing Backlash Against Brands Undercutting Their Retail Partners By Going D2C
I used to work under a high-pressure bonus program. It was everything to hit goal for the month. Some guys would do incr...
Customer Service: Are You Losing Business Juggling Too Many Customers?
Some amount of juggling customers is necessary for any retail store looking to provide customer service. Unless your mod...
Hiring and Firing: Terminating Your Bad New Employees
As a retail consultant, I'm often asked what is one of the best practices of successful retailers. It's simple. They get...
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