The Retail Doctor Blog | Bob Phibbs (98)

Posts by Bob Phibbs

The Growing Backlash Against Brands Undercutting Their Retail Partners By Going D2C

I used to work under a high-pressure bonus program. It was everything to hit goal for the month. Some guys would do incr...

Last updated on February 10, 2022

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Customer Service: Are You Losing Business Juggling Too Many Customers?

Some amount of juggling customers is necessary for any retail store looking to provide customer service. Unless your mod...

Last updated on October 9, 2023

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Hiring and Firing: Terminating Your Bad New Employees

As a retail consultant, I'm often asked what is one of the best practices of successful retailers. It's simple. They get...

Last updated on March 1, 2023

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Is It The End Of The Road For A Product Knowledge Retail Salesperson?

Updated for relevance September 15, 2023 Years ago manufacturers of retail products had one path – especially for more c...

Last updated on September 15, 2023

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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