Bob Phibbs Posts by Bob Phibbs

3 Retail Management Tips From Michael Kors Closing Stores

Michael Kors received a lot of attention for announcing they would be closing about 125 retail stores over two years. Co...

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Authentic, Highly Effective Emotional Selling In Five Steps

Updated November 13, 2024 Do you know where so many retail salespeople go wrong with emotional selling? They try to sell...

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How To Avoid Being Or Hiring The Entitled Student Retail Employee

This is a post for retailers who hire part-time employees yet avoid students. It’s also for students looking for part-ti...

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Why Malls Should Be Closed For Thanksgiving - Being Open Punishes Small Retailers

It’s mid-October. Time for changing leaves. Time for Pumpkin Spiced Everything. Time for my Facebook feed to be jammed w...

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