Bob Phibbs Posts by Bob Phibbs

Examples of Retail Store Design At Hudson Yards

Updated June 1, 2023 This was originally published a few years ago. Since then, STORY was sold to Macy's, expanded, and ...

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How To Effectively Master The Best Retail Sales Skills

Looking for the easy answer for how to develop the best sales skills? Knowing isn’t the problem… Let’s be honest, how ma...

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How To Remove Half-Assed Responses To Requests For Customer Service

Three very short examples about customer service… A friend of mine was at a restaurant the other day. She was told they ...

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Shopping GPS
A 5-Point Road Map How To Compete With Amazon

Updated May 22, 2024 Levi's made headlines when its stock gained 32% on its first trading day. While Levi's sales and pr...

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