Posts by Bob Phibbs
The Ten Commandments Of A Successful Retail Store
Updated April 9, 2024 Many retailers are easily distracted by changes in technology, social media, and shopper behavior....
Examples of Retail Store Design At Hudson Yards
Updated June 1, 2023 This was originally published a few years ago. Since then, STORY was sold to Macy's, expanded, and ...
How To Effectively Master The Best Retail Sales Skills
Looking for the easy answer for how to develop the best sales skills? Knowing isn’t the problem… Let’s be honest, how ma...
How To Remove Half-Assed Responses To Requests For Customer Service
Three very short examples about customer service… A friend of mine was at a restaurant the other day. She was told they ...
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