Bob Phibbs Posts by Bob Phibbs

Billy Eklund
At Eklund’s, a Business Makeover Story of Astonishing Retail Transformation

“Have you ever done a business makeover for an equipment dealer like this before?” my client asked. “No,” I answered, “b...

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Battling Disruption In Retail Begins With Operational Excellence

A lot of money is chasing the term of disruption in retail. From innovative AI chatbots to new payment solutions, everyo...

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Retail Sales Report From The Mall: Customer Service On Life Support

Updated February 6, 2024 I was in Vegas the week before Christmas. It was a cold-ish night around the dinner hour. The m...

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The Ten Commandments Of A Successful Retail Store

Updated April 9, 2024 Many retailers are easily distracted by changes in technology, social media, and shopper behavior....

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

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