Posts by Bob Phibbs, the Retail Doctor
Retail Sales Strategy: How to Approach A Customer
"How to approach a customer?" I’m often asked in my role as a retail consultant. Whether that question comes from a reta...
Thank You In Business: Add This To Make It Meaningful
Using a thank you in business is more than just those two words. From the time I was in seventh grade until I graduated ...
How to Use Selling With Storytelling In Retail Sales
When you use storytelling in retail, shoppers quickly become engaged. That is especially important in retail sales becau...
Why Is My Store's Conversion Rate Low? Five Employee Behaviors to Blame
Your conversion rate is low because your staff is waiting to be interrupted instead of selling. The traffic is walking i...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth